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Read onlyGood evening,
I started asking for Amazon Seller Support assistance since my product was removed because it was 'categorised as a skin whitening/lightening product'
At first I was getting response that my appeal was rejected (a couple of times), but after submitting some documents and asking some questions for my next steps, I suddenly stopped getting responses from them.
My CASE ID's
17284773181
17337019611
17338219331
17484744091
17483711681
17518611961
17526340871
The urgency is because while my case is tagged 'Work in Progress' I received an email that the product in question is going to be disposed if I don't request for a removal of my ASIN.
@Blake_Amazon @Steve_Amazon @LeviDylan_Amazon @Michelle_Amazon@Manny_Amazon
Apparently, seller support is receiving a high volume of cases, which is causing a backlog.
I've always received responses to my cases within 24 hours for years, but one of my cases has not received a response in over 2 weeks besides an automated message saying "we're experiencing a high volume".