My first policy violation
Hi,
My account is deactivated with the reason below:
''We took this action because the business documentation that you submitted could not be verified because the document does not match our requirements.''
Do you have any idea on what document to provide to fix this please?
Thank you
8 replies
Atlas_Amazon
Hello @Seller_AltYP8njWDDyI
Do you have any idea on what document to provide to fix this please?
Thank you for the information provided regarding the recent impact to your account. I understand that they stated it was due to a requirement for business documentation, but you do not have much more information available. Generally, when there is documents required, a notification will be provided to you that includes the requirements for the specific documents. Have you received any kind of notification or messaging relating to the documents that are being requested? Have you attempted to open any kind of case into this situation at this point?
I do want to better assist you so I encourage you to continue to refer to this thread with any details you have so guidance can be provided.
Best,
Atlas
