Rufus Beta
@SEAmod Immediately they need to fix the position of the pop up, it blocks the image of the item the customer is looking at.
Rufus is hampering a sale rather than helping the customer decide imo.
2 replies
Joey_Amazon
Hello @Seller_LTNvvFJ2jqJOv,
Thank you for participating here at the forums! My name is Joey and I'm a Community Manager here at Amazon.
I will go ahead and escalate this issue with our internal team, thank you for bringing this to our attention.
Also, I would like to share the Rufus guidelines as well as the tool that allows you to submit a SIM ticket to report issues like this.
When submitting a ticket through the help center, please provide the following information:
- The product ASIN.
- A screen shot of the question and the response received.
- The nature of the issue: You can choose from "inaccurate or outdated product information", "answer is incomplete or missing information", "response is not answering the question", or "the answer can be improved."
- Any additional details that could be relevant along with the expected response.
To help us verify the issue and make the necessary fix, also provide any of the following:
- A screen shot of the specific section of the ASIN listing that has the discrepancy.
- Any product or user manuals with the relevant information.
- Information from the manufacturer’s website.
Once you’ve submitted the issue, we will investigate it, and make any needed updates.
Thank you,
Joey