Fix common issues to prepare for holiday shopping events
With holiday shopping events approaching, we want to help you prepare for potential challenges during this busy time.
To ensure a successful holiday season, we recommend that you monitor your account for the following common issues:
Deal suppression
- Monitor your Deals dashboard for "Needs attention" alerts
- Common errors include deal prices exceeding the maximum allowed price or quantities falling below minimum requirements
Coupon and price discount management
- Review common coupon validation errors and solutions in Understand coupon errors
- Address price discount warnings and conflicts using Troubleshooting price discounts
- To resolve bulk upload issues, go to Fix spreadsheet errors in coupon uploads
Order management
- Set up order handling capacity to help manage increased order volumes
Customer service
- Check your A-to-z claims and Feedback Manager daily during the holiday season
For more information, go to Account Health.
Fix common issues to prepare for holiday shopping events
With holiday shopping events approaching, we want to help you prepare for potential challenges during this busy time.
To ensure a successful holiday season, we recommend that you monitor your account for the following common issues:
Deal suppression
- Monitor your Deals dashboard for "Needs attention" alerts
- Common errors include deal prices exceeding the maximum allowed price or quantities falling below minimum requirements
Coupon and price discount management
- Review common coupon validation errors and solutions in Understand coupon errors
- Address price discount warnings and conflicts using Troubleshooting price discounts
- To resolve bulk upload issues, go to Fix spreadsheet errors in coupon uploads
Order management
- Set up order handling capacity to help manage increased order volumes
Customer service
- Check your A-to-z claims and Feedback Manager daily during the holiday season
For more information, go to Account Health.
3 replies
Seller_Ha6JyVvDK6Ybs
ow about the common issues on listings that have been sold for up to a decade that magically have product descriptions deleted , brand names changed ,images replace some with customer used items, misspelling or price suppression aka PRICE FIXING where items are clearly suppressed way way below all markets even simple goolge search show Amazon is wrong and all these issues yet these all should be so simple fixes as this is happening on US companies on items a majority of the the time amazon once sold and competed on these items yet failure on Amazon to fix these issues which has led to us shifting roughly 30% of our business alone back to eBay. Seems Amazon is always attacking companies like Funko, Hasbro, Mattel, McFarlane, Playmates while allowing knock of Alibaba brands run wild on this platform. Many are common sense issues where all it takes is a human to click on listing to see issue and can easily be verified with a 5 second google search or maybe Amazon really just does not want sales....
Seller_zSWez2Mzpdboa
When Amazon decides to change Referral Categories even while maintaining the correct category for customer facing information, thus making items more costly to sell for 3PL sellers, there is absolutely not much we 3PL sellers can do.
Trying to communicate anything to Amazon Seller Support via tickets is mostly useless, and achieves nothing.
Seller_aNsixtdBpnLRG
"Fix common issues to prepare for holiday shopping events"- simple Sell on other platforms where you can sell with a NO Return Listing. And this season may be marked by PO'ed consumers boycotting bigger companies (ie: target, AMZ)
