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Read onlyI am 100% unable to update the attribute to "uk 18 knife" this attribute option does not exist on my product detail page, I keep receiving the same email to update attribute so please do not send me this as I there is not an option to do this.
Also do not send the email telling me to create a template again there is no template with a option to update this attribute. So the course of action I have taken is manually put knife warnings on my product detail page but this got rejected in my appeal. Also Amazon say that if I do not update the attribute they will automatically do so after 7 days, this never happened and I have had this issue on going for over 3 weeks now and I need Amazon to help update this attribute.
I have had many many chats and calls and I have been assured my issue was to be resolved by the specialist teams which was a lie as all that happen is I got sent exactly the same emails which I have told you are useless and generic and cant be done as instruxted. This issue is going round and round in circles and seller support isc extremely poor.
Again DO NOT send me the same generic seller central instructions as they DO NOT help understand, I need to Advance this matter further its crazy it cant be done.
I've attached spreadsheets which are a waste of time.
Hey, Hope you are well,
Did you manage to get this resolved? Having the same issue
Hello @Seller_4RY9g4vU0Or88,
We are closing this thread. P
lease only create a single thread per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.
You may continue the discussion at the original thread here.
Regards,
Angie 🦋