Hello, I am a new Amazon seller and am having a difficult time getting my FBA listing right.
We have designed a product and are having it manufactured exclusively for us. It will not be available from third-party sellers. I would like to use the GS1 registered barcode on the back for FBA, instead of the Amazon barcode.
I have the listing complete with the correct SKU... and when I try to move the product from merchant fulfillment to Amazon FBA, I get the following error:
This product offer cannot use a manufacturer barcode for tracking because it does not meet the Product Eligibility Requirements.
To use Amazon barcodes you can apply to the Amazon Brand Registry to request an exemption and to enroll your ASIN into the program.
We are registered with the Amazon Brand Registry... but I can't figure out how to register our ASIN in the program to request an exemption.
Any advice would be appreciated!
Thank. you!