Product Compliance →submitted→under review→ approved → rejected → resubmitted → under review again cycle
Several of our ASINs were previously reviewed and approved by Amazon Compliance after being under review for months.
B0G6GKK1Z3 - 19305522781
B0GSBY8GM2 - 19832669471
B0GJTVY25D - 19891777221
B0GKQ2N9W8 - 19891846521
B0F4Y5HZJ4 - 18860410311
B0FWS652WY - 19291212051
B0FTZV7N8X - 19832478041
B0GKQCDVVM - 19891836631
B0GKQFDCGV - 19891906641
B0F8KSSK3H - 19278066941
B0F8JYK7G1 - 19277966691
B0F8KNJSMB - 19276918661
Now, Amazon has suddenly rejected the same ASINs and is requiring us to submit the compliance documentation again. We resubmitted everything requested, and the ASINs have now been Under Review for over a month again with no resolution.
Has anyone experienced this before?
What I don't understand is why products that already went through a lengthy compliance review and were approved are being rejected again, especially when there has been no change to the products or documentation.
The process is becoming extremely frustrating. We spend months waiting for approval, finally receive it, and then later have to start the entire review process over again.
If anyone has dealt with previously approved ASINs being sent back through Compliance, I would really appreciate hearing what you did to get the issue resolved or escalated.
Product Compliance →submitted→under review→ approved → rejected → resubmitted → under review again cycle
Several of our ASINs were previously reviewed and approved by Amazon Compliance after being under review for months.
B0G6GKK1Z3 - 19305522781
B0GSBY8GM2 - 19832669471
B0GJTVY25D - 19891777221
B0GKQ2N9W8 - 19891846521
B0F4Y5HZJ4 - 18860410311
B0FWS652WY - 19291212051
B0FTZV7N8X - 19832478041
B0GKQCDVVM - 19891836631
B0GKQFDCGV - 19891906641
B0F8KSSK3H - 19278066941
B0F8JYK7G1 - 19277966691
B0F8KNJSMB - 19276918661
Now, Amazon has suddenly rejected the same ASINs and is requiring us to submit the compliance documentation again. We resubmitted everything requested, and the ASINs have now been Under Review for over a month again with no resolution.
Has anyone experienced this before?
What I don't understand is why products that already went through a lengthy compliance review and were approved are being rejected again, especially when there has been no change to the products or documentation.
The process is becoming extremely frustrating. We spend months waiting for approval, finally receive it, and then later have to start the entire review process over again.
If anyone has dealt with previously approved ASINs being sent back through Compliance, I would really appreciate hearing what you did to get the issue resolved or escalated.
2 replies
Seller_Oly0lMxeh247G
Currently going through proving compliance again. Amazon creating issues for no reason.
Remy_Amazon
Hey there @Seller_AreVGL2tWdDOd,
I understand that this situation has been frustrating, especially after months invested in the original review process. I appreciate you sharing the details on your thread and want you to know that I am here to support you.
B0G6GKK1Z3 - 19305522781
B0GSBY8GM2 - 19832669471
B0GJTVY25D - 19891777221
B0GKQ2N9W8 - 19891846521
B0F4Y5HZJ4 - 18860410311
B0FWS652WY - 19291212051
B0FTZV7N8X - 19832478041
B0GKQCDVVM - 19891836631
B0GKQFDCGV - 19891906641
B0F8KSSK3H - 19278066941
B0F8JYK7G1 - 19277966691
B0F8KNJSMB - 19276918661
Using the case IDs you provided, I contacted the appropriate team for an update on your ASINs. Great news! They have informed me that all except B0FWS652WY are currently active and no longer pending any violations.
For B0FWS652WY, your submission was rejected. The rejection reason is available in Case ID 19291212051. I recommend reviewing the rejection details and navigating to the Account Health compliance section to submit the required information. For submission requirements, please refer to our Button cell and coin batteries and consumer products containing such batteries help page.
Please keep in mind that products may be selected for periodic testing or inspection at any time. I recommend keeping all compliance documentation readily available, as delays may occur as submission volume increases.
I appreciate your patience through this process. The forums community and I are here to support you.
Thank you,
Remy
