I am writing to express my frustration and concern about the current situation with my Amazon seller account. Since August 19th of last year, my account has been blocked due to a distributor who sold me counterfeit merchandise.

Additionally, the brand requested proof of some products, but since the merchandise was sent directly to Amazon FBA, I was unable to comply with this request. Since the block, I have not received a response from any person, only from the system.

Before the block, I had several open cases for lost merchandise and shipments that had not been received. Some of these shipments showed discrepancies in the number of units received. Despite the fact that the merchandise was sent by different distributors than the one that caused the block, I have not received a response to any of these cases.

It is important to note that the block due to the counterfeit merchandise sold by the distributor who defrauded me has nothing to do with the lost merchandise. However, I have not received a response to any of my attempts to contact Amazon.

For over three months, I have only received automated responses indicating that they are investigating the lost merchandise issue. However, they have not provided any response or solution.

I request your help in resolving this matter and finding a solution for the lost merchandise and the block on my account. I appreciate your attention to this matter.

Good morning,

I am reaching out to inquire if there are any Amazon warehouses currently purchasing liquidation merchandise. I have a collection of brand-new products that were previously active for sale on Amazon. However, my seller account was deactivated for verification purposes, and the products were subsequently returned to me.

These products are still in their original, unopened packaging and in brand-new condition. I would appreciate any information on how to proceed with offering these items to Amazon warehouses or through any relevant channels.

Thanks

Hello there, I have no response for long time about my lost shipment. Someone help me to escalate the case please.

Shipment ID: FBA17Q27ZJLX

Case ID: 15224097631

We are facing a real financial loss because of this... Please help :(

Any support ? moderators ?

Thank you.