Why do products without radio frequency functions need to fill in an FCC ID? Again!
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Seller_589viXQPvBfd1

Why do products without radio frequency functions need to fill in an FCC ID? Again!

https://sellercentral.amazon.com/seller-forums/discussions/t/dc275804-04f3-4d00-8194-17a9bba83bc1

It's very ironic that we are encountering the same issue again.

We have filed complaints, see CASE ID 17448301401 and CASE ID 17466855191.

However, this time, no matter what I say, the responses I receive are canned replies.

Please assist in forwarding this issue to the relevant team for handling.

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Seller_589viXQPvBfd1

@Cooper_Amazon @Michelle_Amazon @Atlas_Amazon @Bryce_Amazon

Please help resolve the incorrect identification of this product as an RF device.

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Seller_589viXQPvBfd1

@April_Amazon @Manny_Amazon @Glenn_Amazon @Xander_Amazon

Please help resolve the incorrect identification of this product as an RF device.

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Seller_589viXQPvBfd1

@Jim_Amazon @Jameson_Amazon @Sandy_Amazon @Danny_Amazon

Please help resolve the incorrect identification of this product as an RF device.

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Seller_589viXQPvBfd1

@Connor_Amazon @Emet_Amazon @KJ_Amazon @TaylorR_Amazon

Please help resolve the incorrect identification of this product as an RF device.

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Roxy_Amazon

Hello @Seller_589viXQPvBfd1,

"I explained how to use the product and provided instructions and relevant documents to prove that this product is not an RF device.

They told me they would pass the issue on to the relevant team and asked me to wait for a reply, but I still got the same answer.

"Kindly update FCC ID for the attribute fcc_radio_frequency_emission_compliance for further review."-Amazon CS Bot.

Please help resolve the incorrect identification of this product as an RF device."

Thank you for providing such a detailed explanation of your situation and for sharing your case IDs. We understand your frustration regarding the GPS tracker for pigeons being flagged as an RF device.

After reviewing your cases with the appropriate team, we've identified that your product appears to be part of a set as a receiver base station. To resolve this, you have two options:

For the existing ASIN:

  • Perform a complete attribute review
  • Navigate to "Edit Attributes"
  • Under "Safety & Compliance" tab
  • Select "Product not capable of emitting radio frequency energy"
  • Update all non-compliant attributes
  • Click "Submit new information" to dispute

Alternative approach: Create a new ASIN that:

  • Lists the complete set
  • Clearly specifies all components
  • Includes appropriate compliance documentation

Please note that creating a new ASIN will not resolve the existing violation on your account. The current violation will remain visible on your dashboard for 180 days, which could impact your account health metrics. Therefore, we recommend addressing the issue with your existing ASIN.

Also, I’s like to kindly ask you to review your listings for any mentions of "import duty is buyer's responsibility" and adjust accordingly.

For detailed guidance, please refer to our Compliance ID Attribute - FCC Radio Frequency Emission Compliance page.

Our Seller Community and I are here to provide any additional clarification you may need.

Best regards,

-Roxy

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