Brand Lockout: Entire Handmade Jewelry Store Stuck in Electronics GL Path
I have a severe backend contribution lockout. My entire handmade jewelry catalog has been miscategorized by a system bot into the Electronics GL path. My manual edits and Excel templates are being blocked and rejected by the system with a permission error.
I've tried to manually change categories but it doesn't accept them.
My handmade jewelry is in the electronics department on Amazon but on my end the category is hand made and in the appropriate category. I've updated all of my titles, bullets and categories.
I haven't had a sale since mid June which is NOT normal. Views are low.
Is anyone else experiencing this?
Can an Amazon rep please help me?
Brand Lockout: Entire Handmade Jewelry Store Stuck in Electronics GL Path
I have a severe backend contribution lockout. My entire handmade jewelry catalog has been miscategorized by a system bot into the Electronics GL path. My manual edits and Excel templates are being blocked and rejected by the system with a permission error.
I've tried to manually change categories but it doesn't accept them.
My handmade jewelry is in the electronics department on Amazon but on my end the category is hand made and in the appropriate category. I've updated all of my titles, bullets and categories.
I haven't had a sale since mid June which is NOT normal. Views are low.
Is anyone else experiencing this?
Can an Amazon rep please help me?
1 reply
Yujiro_Amazon
Hello @Seller_cifxYVzUarjhP,
It looks like you've posted about this issue on a separate thread as well. To keep things organized and make it easier for us to help, please stick to one thread per topic. Continue the conversation on your original thread and share your case ID and affected ASINs there so we can review further.
Best regards,
Yujiro
