Items Stuck in FC Processing for over a month

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Seller_KUx4htVYa83qy

Items Stuck in FC Processing for over a month

I have items that have been stuck in FC processing for over a month, when I click on inventory it shows reserved, and its no longer active on the Amazon page so buyers don't see the items can someone please help I'm just getting the runaround and no true help

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6 replies
Tags:FBA, Fulfillment center, Ship to FC
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6 replies
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Seller_z3XfkorVSmnEY

Welcome to the club. We have items go in fc-processing and seem to stay there for a long time. Once we had a unit in there for over 600 days (we stopped keeping track). No real solution. If the case says to wait x days, create a new case in x+1 days asking for the item(s) to be moved back to sellable inventory.

If you have stock locally, you can create an FBM listing and keep selling on the ASIN.

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Jameson_Amazon

Hi @Seller_KUx4htVYa83qy,

Thank you for reaching out about this!

If you haven't done so already, I'd encourage you to open a case with Seller Support so that team can take a further look into these units to see what may be going on here.

Once you open that case, please send me the case ID and I'd be happy to monitor the correspondence and provide additional assistance if needed!

Thanks again,

Jameson

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Seller_5aCzI2D1JeyxC

My ASINS are 3 months old and the only answer they have given me is that they will be in FC Prossesing maximum 30 days and they don't know what else to say or they don't answer anymore.

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