first payment stuck in level reserve
Hi its been 5 months now my first payment stuck in level reserve. i bought inventory of around 7k and fulfil my order by FBM. got complaints on few orders and amazon deduct amount but now its been more than 4 month i didnt bought and inventory coz my all money stuck in level reserve and now my account showing defect rate about 18 percent. i contacted many time with helpline but didnt got any response. kindly help me. thanks
3 replies
SEAmod
Hi @Seller_xCbmn4tPkYMRH
I am sorry to hear that you have not received a payment. It is a normal part of selling on Amazon to see funds in the Account level reserve section of the Statement View tab on your Payments report. The reserve amount ensures you have sufficient funds to cover financial obligations like refunds, claims, or chargebacks.
Susan
first payment stuck in level reserve
Hi its been 5 months now my first payment stuck in level reserve. i bought inventory of around 7k and fulfil my order by FBM. got complaints on few orders and amazon deduct amount but now its been more than 4 month i didnt bought and inventory coz my all money stuck in level reserve and now my account showing defect rate about 18 percent. i contacted many time with helpline but didnt got any response. kindly help me. thanks
first payment stuck in level reserve
Hi its been 5 months now my first payment stuck in level reserve. i bought inventory of around 7k and fulfil my order by FBM. got complaints on few orders and amazon deduct amount but now its been more than 4 month i didnt bought and inventory coz my all money stuck in level reserve and now my account showing defect rate about 18 percent. i contacted many time with helpline but didnt got any response. kindly help me. thanks
3 replies
3 replies
SEAmod
Hi @Seller_xCbmn4tPkYMRH
I am sorry to hear that you have not received a payment. It is a normal part of selling on Amazon to see funds in the Account level reserve section of the Statement View tab on your Payments report. The reserve amount ensures you have sufficient funds to cover financial obligations like refunds, claims, or chargebacks.
Susan
SEAmod
Hi @Seller_xCbmn4tPkYMRH
I am sorry to hear that you have not received a payment. It is a normal part of selling on Amazon to see funds in the Account level reserve section of the Statement View tab on your Payments report. The reserve amount ensures you have sufficient funds to cover financial obligations like refunds, claims, or chargebacks.
Susan
SEAmod
Hi @Seller_xCbmn4tPkYMRH
I am sorry to hear that you have not received a payment. It is a normal part of selling on Amazon to see funds in the Account level reserve section of the Statement View tab on your Payments report. The reserve amount ensures you have sufficient funds to cover financial obligations like refunds, claims, or chargebacks.
Susan
