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Hello Sellers!

Prime Day returns this June, and we're dedicating the entire month of May to helping you prepare. Our Ask Amazon series this month is focused entirely on Prime Day readiness, covering the topics you've told us matter most.

🗓️ Save the Date: Join our Ask Amazon session on May 27th - Amazon partner teams will be answering your Prime Day readiness questions across Ads, Listings, Returns, and more.

Welcome to Part 2 of our Prime Day Readiness listing series! In Part 1, we covered the fundamentals of listing creation. Now let's take your listings from good to great with optimization strategies that help customers find and choose your products.

Think of it this way: listing creation gets you on the shelf — listing optimization puts you at eye level. And during Prime Day, you want every advantage you can get.

🔍 Search Optimization

If customers can't find your product, they can't buy it. Search optimization ensures your listings appear when Prime Day shoppers are looking for what you sell.

  • Understand how Amazon's search algorithm matches customer queries to your listing
  • Ensure your title, bullet points, and backend keywords work together
  • Focus on relevance — the more accurately your listing matches customer intent, the better it performs

📖 Full guide: Optimize Listings for Search

🔑 Keywords & Search Terms

Your backend search terms are a powerful (and often underutilized) tool for discoverability.

  • Stay within the 250-byte limit
  • Include synonyms, abbreviations, and alternate names
  • Use all lowercase — no punctuation needed
  • Separate words with spaces
  • Don't repeat words already in your title or brand name
  • Never include competitor brand names or ASINs

📖 Full guides: Use Search Terms Effectively | Keyword Attributes Explained

🎬 Product Videos

Video brings your product to life in ways that images and text simply can't. Customers who watch product videos are more likely to convert — and Prime Day shoppers are looking for confidence before they buy.

  • Demonstrate your product in action
  • Highlight key features and benefits visually
  • Show scale, texture, and real-world use cases
  • Keep videos concise and focused

📖 Full guide: Manage Product Videos

✨ A+ Content

A+ Content (formerly Enhanced Brand Content) lets brand-registered sellers create rich, visually engaging product descriptions with custom layouts, images, and comparison charts.

  • Tell your brand story with enhanced visuals
  • Use comparison charts to help customers choose between your products
  • Highlight key differentiators that don't fit in bullet points
  • A+ Content can help increase conversion rates and reduce returns

📖 Full guide: A+ Content Guide

🌐 Optimize Product Discovery

Beyond search, there are additional ways to help customers discover your products across Amazon's ecosystem.

  • Ensure your products are properly categorized
  • Use all available listing fields to maximize visibility
  • Consider how customers browse (not just search) for products like yours

📖 Full guide: Optimize Product Discovery | Increase Sales

🚀 Quick Action Checklist

✅ Audit your backend search terms — are you using all 250 bytes?

✅ Upload at least one product video for your top-selling ASINs

✅ Create or refresh A+ Content for brand-registered products

✅ Review your product categorization for accuracy

✅ Remove any competitor brand names from your search terms

⬇️ Up Next: In Part 3, we'll show you how to use Amazon's AI-powered tools — including Rufus insights, Seller Assistant, and listing change reviews — to analyze and improve your listings with less effort.

Share Your Experience

Optimization is where good listings become great ones. Tell us:

  • Which strategy has had the most measurable impact on your conversion rate — search terms, A+ Content, or video?
  • Have you discovered a backend keyword approach that improved your discoverability?
  • What's one optimization mistake you made early on that you'd warn other sellers about?

Practical tips from sellers who've tested these strategies are invaluable. Share what worked for you.

Have questions? Comment them below.

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switch from FBA to FBM
投稿者:Seller_Obv9qZsRyCqhX

so im trying to change to fullful by merchant. I have not idea when my inventory will be listed that I sent to Amazon. my question is when I try to switch, it says my parent listing has issues. I do not know how to correct. see screen shot. I circled in red what I need help with.

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Invoice Rejection Issue – Case ID 20248633761
投稿者:Seller_g9QC9Ez3AZQqN

Hello Team,

Case ID: 20248633761

I am facing an issue with invoice verification. My invoices are being rejected even though all requirements are correctly fulfilled.

Details:

The distributor is officially authorized by the brand, and I have authorization confirmation from the brand via email.

The invoice is fully paid.

Name and address on the invoice are correct.

The invoice is within the last 180 days.

Supplier website, phone number, and email address are clearly mentioned.

The invoice contains more than 10 units as required.

I have carefully checked all the details, and the invoice appears completely valid. Please review the case manually and help resolve this issue.

Thank you.

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FBA order. This is in the voice of the customer:

"Item damaged, has clamp marks on both sides of the disc and both sides of the prime package"

Amazon packed and shipped this item, yet requires that I respond on how I am going to change shippers to address the issue.

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Does Amazon hate its sellers?
投稿者:Seller_vgDzlIXXsMqfr

If they don't, then why do they do things like change a seller's asin title out from under them , hurting click through rate, AFTER a seller has just placed a large order of inventory?

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How to know if the buyer is a fraudster
投稿者:Seller_6ljyOq1eGY0uD

A so funny case. At the beginning, a buyer told us that he never received the package while we have checked and confirm the package was successfully delivered and have delivered photo. So, we demand the buyer to contact the Policeman or FedEx staff, we will provide service after we receive the Police Case Number or chat record with FedEx staff. Then, so funny that, in next day, the buyer told us that he have received package but the ring size is wrong and want to return for full refund, lol. Now, we demand the buyer help us measure the ring size for checking but absolutely he will never do that, lol.

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我的产品在2月份开始被系统比价丢失购物车到现在丢失了40多次,给的推荐价格在1-4美金居多。每次申诉回来最长五天,最短不到半天就又丢失了,由于频繁的丢失购物车,导致链接权重下降,之前每天100多单,丢失购物车到10几单。排名掉了很多,最近一次5月9号掉的,一直没有恢复,所以我们没有办法只能降低到它的推荐价格,除去FBA费用跟佣金,每出一单亏本0.02美金,这还不包括产品的成本与头程运费。现在就是涨价也涨不了,一涨价就丢失购物车,由于备战prime day,备了好多货,只能这样亏本卖。我看我同类目同款产品都没有这个问题,就我的被比价。并且我们去外部链接查看了比价链接,图案与款式跟我们的都不同,但是当我们提供这些证据的时候,依旧没有恢复,说价格没有竞争力。

很无力,也无解。

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