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DD+7 - March

投稿者：Seller_7kK4AjHi3hJE3

5日前

I will be closing my amazon seller's account when the DD+7 starts in March. Can someone give me the best, easiest steps in going about leaving the platform? I tolerate a lot with return scams, etc, but DD+7 is a bridge too far for me.

Thanks in advance.

14件の投票

0件の投票

1037件の閲覧

15件の返信

最新のアクティビティ1日前

SEVERE ONGOING BUYER ABUSE

投稿者：Seller_9fc460O6g3Pz6

7日前

A buyer has ordered our product 19 times and each time returned trash, sand, paper, unknown powdery substance and sticks to us. We have been reporting the buyer with the "buyer abuse" feature for several months but Amazon has done absolutely nothing about it. Each case we open tells us the same thing, use the buyer report feature. This needs to stop. The buyer uses FBA so we can't see their address to report to the authorities. We need help with this. Please we need reasonable mods to help and stop this abuse.

Thank you very much for your time and assistance. @Aria_Amazon @Xander_Amazon @Josh_Amazon @Joey_Amazon

23件の投票

0件の投票

1235件の閲覧

28件の返信

最新のアクティビティ5時間前

Is Rufus undermining Amazon sellers?

投稿者：Seller_sFmjpoQ8knrS0

6日前

We have seen a dramatic drop in sales and shopping cart abandonment. I might have found part of the problem.

When I go in as a consumer, once my product is in the shopping cart, Rufus asks if I want to see alternative options. This is terrible and defrauds sellers, like us, who spend thousands of dollars per month on PPC to get the consumer to put the product in the shopping cart. To divert consumers out of the shopping cart is mind-boggling business decision.

We have been a brand owner on Amazon for decades and I have never seen such an attempt by Amazon to undermine sellers.

25件の投票

1件の投票

849件の閲覧

16件の返信

最新のアクティビティ5時間前

Amazon, How Long Will You Continue to Tolerate Counterfeit Sellers?!

投稿者：Seller_DAmKhYUzy7AKv

3日前

As long-time, trust-based consumers of this platform, we must ask today: Amazon, just how much do you love counterfeit sellers?

Scroll through the search results, and you’ll be flooded with listings from Chinese sellers whose brand names start with “Generic.” Nearly every one of them is brazenly peddling fakes—either 1:1 copies of registered brand products (down to the packaging, details, and even logos they can’t be bothered to alter) or near-identical imitations. These are “obviously fake” operations that even casual shoppers can spot in seconds. Yet what has Amazon done? Absolutely nothing.

We’ve submitted countless reports, attaching side-by-side comparisons with authentic products, trademark registration certificates, and more. The result? Either our complaints vanish into a black hole, or we get a generic “under review” reply—while the counterfeit links stay active, their sales even growing. Amazon, is your review system a joke? Is your so-called “brand protection” policy only for paying sellers?

Look at these appalling counterfeit ASINs below—they’re like a virus, eroding the platform’s credibility, harming both honest brands and trusting customers, and poisoning the health of the entire e-commerce ecosystem. When buyers get scammed and have no way to complain, when legitimate sellers are forced out of the market, is Amazon’s vaunted “customer obsession” just empty words?

We demand:

Immediately remove all infringing counterfeit links!

Publicly respond to the outcomes of our reports!

Fix your review mechanisms—stop letting “Generic” become a shield for fakes!

Consumers’ trust isn’t infinite. If you keep enabling this, you won’t just lose orders—you’ll lose the confidence of the entire market. Amazon, wake up!

----------------------------

B0G4CX1HWG the real brand is: JoySpring

B0G5Y8QLD6 the real brand is: WUCOO

B0G1XTTXP3 the real brand is: EVERVISION

B0G48XCP85 the real brand is: Jkrova

B0G69H8W92 the real brand is: Nivexis

B0GGL6VYXW the real brand is: Kind Patches

8件の投票

3件の投票

477件の閲覧

12件の返信

最新のアクティビティ1日前

Abusive free returns policy unstainable

投稿者：Seller_Z9BVf4uRvGAhJ

5日前

The free returns policy that Amazon allows is making online commerce unsustainable. It has become a catch and release - zero sum game. This policy has changed the face and integrity of retail for a new generation and the melt down is only beginning. If you want to see abusive crowd control try standing in line at any UPS store these days. We live in a smaller town and the owner tells me he gets over 1500 returns per day and this is on a regular non-seasonal day - not his January numbers. This year the line is out his door pretty much all day long. People standing in line with arms full of similar looking garments or toys that were intended to be returned when they were purchased. Amazon has not listened to the needs of their partners, they have only made it easier for the quasi-buyer to abuse the privilege of what was once a clear-eyed customer service initiative. They must like it this way for a reason.

Everyone pays the price for this abusive system whether they realize it or not. The cost is passed along incrementally to every purchaser. This in turn, actually provides for a higher 'referral' fee so Amazon actually benefits there as well. If Amazon wants lower prices then allowing seasoned 3rd party sellers to service our own customer shopping experiences would be the obvious place to start. Along with the layers of confusion and different time periods for different claims etc, the thrill of entrepreneurship has escaped us. It pains me to see my wife in tears as she tries to navigate this myriad of intended perplexity. We can only pray that one day someone in a corner suite will step up and actually listen to the wearied voices of their exhausted partners and have the courage to treat us as they themselves are treated.

15件の投票

1件の投票

436件の閲覧

9件の返信

最新のアクティビティ12時間前

Independent seller Are tired of Being Treated Like the Problem

投稿者：Seller_K8p965uFX2Vj5

6日前

Many independent sellers are reaching a breaking point.

We deal with excessive fees, inconsistent service, lost inventory, delayed reimbursements, and constant policy changes — yet we are expected to absorb every cost without question.

We are charged for storage, for returns, for removals, for advertising, for coupons on top of coupons, and sometimes even for Amazon’s own operational mistakes. Payments are prorated as if it were a favor, not a responsibility.

At the same time, we’re pushed to invest more into advertising just to remain visible — even when our products already meet quality, compliance, and customer satisfaction standards.

Lost inventory?

Delayed support?

Unclear fees?

No accountability?

Yet sellers are still expected to scale, spend more, and stay quiet.

Let’s be honest:

There is no Amazon without sellers.

There are no customers without products.

And without both, there is no marketplace.

We are not the problem.

We are the foundation.

Independent sellers deserve transparency, fair treatment, and operational accountability — not just higher fees and lower visibility.

34件の投票

0件の投票

426件の閲覧

13件の返信

最新のアクティビティ5時間前

RE: Safe - T Claim denied for switcharoo

投稿者：Seller_OTfqoLfIVsT1o

13時間前

Hello,

We could really use some help in getting a Safe-T Claim processed (Claim number 82998-62257-8576155) as Amazon continuously denies the claim. Amazon issued a RFS as soon as the item was en route to us. We have never had to deal with this. It's our first safe - t claim that I can remember. We normally issue the refund less a 99% restocking fee for issues such as this and then offer to give a full refund if the correct item is returned.

We shipped a brand new item with a specific SKU and Serial Number. The customer switched the item in the box with a SKU we have never purchased, sold, or listed and obviously the serial number did not match. It also appears this could have been a competitor as the company it was shipped to is in the same category.

Amazon requested we send photographic evidence of everything (the original box, the return label, the switched item, the Invoice from an authorized distributor, the barcode label). We supplied all the info including the invoice with the highlighted SKU and Serial number we shipped (prices redacted).

The Invoice is from an authorized distribution wholesale center for the brand name with our company name and address as on file with Amazon. We have supplied the LOA for this brand many times in the past and yes it is direct from the brand and has all the pertinent info to prove we are authorized sellers of this brand.

So that being said, can a MOD please escalate this as the buyer has defrauded us in returning an item we have clear proof is not an item we have ever purchased, sold or listed. And at this point Amazon is allowing a fraudster to keep an item we sold in brand new condition for free with no consequences. We requested the immediate funds be put back in our account and the buyer be charged for the return shipping as it isn't the item we sold.

If anyone is better aquatinted with the MOD to tag please let me know.

@Seller_dnxnrsZIeTNo3 @Seller_FJMRkAyEboZYQ

Appreciate any help we can get!

Thank you!

3件の投票

0件の投票

61件の閲覧

4件の返信

最新のアクティビティ2時間前