Seller Wallet vendor payments

The payments feature for Amazon Seller Wallet lets you pay vendors directly from Seller Central. The feature is available if you use Seller Wallet.

If you don’t have a Seller Wallet account, go to Seller Wallet for more details on how to enroll.

To access the payments feature, select Seller Wallet from the Reports drop-down menu in Seller Central. Then, select Payments from the left-hand menu.

You can send payments for business or commercial purposes. Before you can send a payment, you must add your vendor and their bank details to your Seller Wallet account.

You’re able to send payments in US dollars only to vendors with a US or Hong Kong-based bank account. We do not support non-US dollar currencies for payments to vendors.

To send a payment to a vendor, go to your Seller Wallet account. Select Payments from the left-hand menu and fill out the payment form.

Before you add a vendor to your account, you must get their payment details, including their bank information. You’ll be required to confirm this information when you add the vendor to your account and before you send a payment.

Once you’ve confirmed a vendor payment, the payment cannot be canceled and isn’t refundable. You can contact your vendor to request a refund from them directly.

There’s a maximum transaction limit of $25,000 for vendor payments. If you are sending a payment to a vendor’s Hong Kong bank account, there’s a minimum transaction size of $2,500.

To add a new vendor, follow these steps:

1. Go to your Seller Wallet account.
2. Select Payments from the left-hand menu.
3. Click the Add a new recipient link from the Payment tab or from the Manage Recipients tab.
4. Fill out the recipient form, including the vendor’s name, address, and bank details.

We require vendors to undergo a review process. The review process typically takes three business days the first time that you add a vendor, but some reviews may take longer.

We’ll notify you via email if we require more information or clarification to complete the review process. If your vendor has not been reviewed in three days, please check your emails to ensure that we haven’t contacted you for more information.

To update your vendor’s information, such as the name or bank account, you can simply delete your vendor with the outdated information, and add a new vendor with the correct details.

To delete a vendor from your Seller Wallet account, follow these steps:

1. Go to your Seller Wallet account.
2. Click Payments.
3. Click the Manage Recipients tab.
4. On the Manage Recipients page, locate your vendor and click Delete.

You can also check the status of your recipient on the Manage Recipients page.

It’s free to send payments in US dollars to vendors with a US bank account.

There’s a fee to send payments to a US dollar-denominated bank account in Hong Kong. This fee decreases as your business with Amazon grows, as shown in the following table:

* The payment fees are based on your total cross-currency net proceeds during the past 12 months across all Amazon stores. Cross-border proceeds are proceeds from an Amazon store in which the currency is different from your local currency. The international transaction fee varies for some currencies. To view pricing for all currencies, go to Seller Wallet transfer and fees.

To check the status of a payment, follow these steps:

1. Go to your Seller Wallet account.
2. Click Payments.
3. Click the Payment History tab.
4. On the Payment History page, locate your payment and view the corresponding status.

If you believe that there have been unauthorized payments or other activity associated with your Seller Wallet account, please contact Selling Partner Support immediately.

Related help pages:

• Seller Wallet
• Seller Wallet supported countries and currencies
• Seller Wallet registration
• Seller Wallet user permissions
• Seller Wallet bank account update
• Seller Wallet transfer and fee
• Seller Wallet other frequently asked questions
• Add, update, view, and verify your bank account information
• Set and edit user permissions