Providing Country of Origin information for your products

Introduction

Amazon is collecting the Country Of Origin (COO) of your products that are shipped through Amazon Fulfillment by Amazon (FBA) Export programs across the following borders:

• From non-European Union (EU) countries or territories into the EU, or
• From EU and non-EU countries or territories into the UK.

Not providing COO information for your product has the following impact on your FBA listings:

• New Selection: You will be unable to create new listings without selecting your product’s COO information from the drop-down menu.
• Existing Selection: You must provide COO information for all your existing listings in scope. All listings still missing COO information might be restricted from crossing into and out of the EU and UK.

What is COO?

The COO of a product is generally the country where the product was wholly produced or manufactured. If more than one country is involved in the product’s production or manufacture, the COO is generally where the last "substantial transformation" of the product occurred.

For more information about COO, go to:

• UK - Rules of origin for goods moving between the UK and EU
• EU - Rules of Origin.

You can learn more about COO in our video in Seller Central.

How do I find my COO information?

If you do not know the COO for your listings, you must contact your supplier who should be able to provide you with this information.

I am not part of any FBA Export program. Why do I have to upload COO information?

Providing COO information is a mandatory requirement for FBA listings. If you believe that you must not be required to provide the COO information for your listings, contact Selling Partner Support.

You can find step-by-step instructions on how to update the COO of your Amazon listings below on this help page.

My products have more than one COO. Which one should I use?

The COO of a product is generally the country where the product was wholly produced or manufactured. If more than one country is involved in the product’s production or manufacture, the COO is generally where the last "substantial transformation" of the product occurred.

If you are unsure about which country you must use as the listing’s COO, directly contact your suppliers who are best placed to support you or a customs broker.

Can I provide more than one COO?

No, you will only be able to select one country as the COO from the Country/Region of origin drop-down menu. Based on feedback from Selling Partners, we have now made the COO field editable, allowing you to select from the drop down list a new COO when it changes.

Will I become enforced if I do not add COO information to my current listings?

Refer to the "Introduction" section for more information about the impact of not providing the COO on your listings.

To ensure your business continues to operate as usual and to maintain your ability to create and edit your listings, you must provide COO information for all your listings. You can find step-by-step instructions on how to update your COO below on this help page.

Why is COO information required for my shipments to clear customs?

COO information is a regulatory requirement.

How do I know which of my SKUs are missing COO?

To review the list of your SKUs that are missing COO, download the Category Listing Report (CLR). You can download the CLR by following the steps below:

1. Go to Reports and select Inventory Reports from the menu bar in Seller Central.
2. Select Category Listing Report under the available options.
3. Ensure to set Select Status Filter as All to include all products.
4. Click Request Report to download.
   Note: It may take up to 45 minutes for this report to be generated. Under normal circumstances, creating a report takes less than a minute.
5. COO information can be found in different columns depending on the report type and categories. You can search with the keyword "Country or Origin".

I am updating my COO information one by one but I cannot find the COO field for a particular product. How can I solve this?

You can update products one by one by following the steps below:

1. Find the SKU you want to update on the Manage Inventory tab.
2. Select Edit Listing.
3. Depending on the product type, the COO drop-down list will feature in one of the following tabs:
   
   1. Safety and Compliance,
   2. Product Details,
   3. Offer, or
   4. More details tab.

How do I update the COO for my products in bulk?

1. Visit the Add Products via Upload page.
2. Click "Get Product Template" under "Update product details."
3. Open the template you have just generated and populate four columns:
   • Column A feed_product_type: provide the product type of the ASIN for which you would like to update COO
   • Column B item_sku: provide the SKU for which you would like to update COO
   • update_delete column (column position will vary depending on product type): select PartialUpdate (this setting ensures that the values in your catalog remain unchanged for attributes you are not populating in your template)
   • country_of_origin column (column position will vary depending on product type): provide the COO for your product
4. Save a copy of the file
5. Visit the Upload Your Inventory File page.
6. Browse to find your file or drag and drop it, then click upload.

How can I provide different COOs for the same ASIN?

If you have multiple COO for the same ASIN, you must create multiple offers and provide one COO per offer.

I am not able to see the COO field in the offer details.

If you are not able to see the COO in the offer tab, click Suggest change to product information on the top right of your page, this will open additional tabs. COO can appear under the following three tabs:

• Product details
• Offer
• Safety and compliance

This field is enabled to receive your contribution. However only contribution winner will be able to display their contribution on the product detail page.

Do I need to upload a certificate to prove my COO information?

No, you do not need to upload COO certificates in Seller Central.

I’m not the manufacturer of my products and my supplier does not provide COO information. Where can I find COO information for my products?

Your supplier is best placed to support you with accurately determining this. It is likely that they will have needed to provide this information when they were originally sending the goods to you. If your supplier is unable to provide COO, you could ask your customs broker for further support.

Can I change COO information?

Yes. If you have to correct the COO information for your product, update the COO information accordingly. Refer to the corresponding FAQ on this help page for how to update the COO information for your products.

Do I need to upload COO on ASIN or Offer level?

Upload COO information on offer level by following any one of the two methods mentioned above (manual update or update in bulk).

Can I use "E.U." or "E.C." as COO?

No. Where applicable, COO information must specifically mention the EU member state where the product was wholly produced or substantially manufactured.