The following terms apply to your application for and ongoing participation in the Amazon Renewed program.
You need to be able to meet our product quality and the Amazon Renewed Guarantee to qualify as a seller of products in the Renewed program. Learn more and apply for participation here.
Renewed sellers must comply with the following Renewed catalog requirements in addition to the Product detail page rules:
All Renewed products must be capable of being repaired/refurbished and tested to look and work like new in accordance with our Global Quality Policy. Repair/refurbish capability means that products must have electrical or mechanical components that can be replaced or upgraded to new or like-new condition.
To ensure a positive customer experience, Amazon will remove any products from Amazon Renewed that are not capable of being repaired/refurbished, pose a hygienic or safety risk, or violate any other Amazon policies.
The following is a list of permitted products:
Renewed Premium Program. At this time, we do not allow any third parties to sell products in the Renewed Premium program. You may continue to sell regular Renewed products as long as your listings are compliant with our policies and other listing restrictions
All Renewed products will be covered by the Amazon Renewed Guarantee and you will be responsible for any claims under the Guarantee.
Learn more about Amazon Renewed Guarantee here.
Customers expect Renewed products to cost less than their New equivalents. Renewed products must be priced with a minimum 5% discount from the currently priced New ASIN equivalents on Amazon. Any Renewed offers that are priced at a smaller discount or are priced higher than New equivalents 1) will not be eligible to be the featured offer on the product detail page, 2) may be removed from the Amazon Renewed catalog, and/or 3) may lead to permanent loss of selling privileges for the relevant ASINs. We will send you one or more warning messages before we revoke your selling privileges for those ASINs.
Renewed products must fully adhere to the Renewed Product Quality Policy and must be inspected, repaired (if applicable), cleaned, and tested to meet original manufacturer specifications. Amazon frequently assesses product quality through test buys and customer feedback. If performance does not meet our criteria, we reserve the right to remove selling privileges.