Amazon Renewed Program Policies

The following terms apply to your application for and ongoing participation in the Amazon Renewed program.

Application

You need to be able to meet our product quality and the Amazon Renewed Guarantee to qualify as a seller of products in the Renewed program. Learn more and apply for participation here.

Catalog Requirements

Renewed sellers must comply with the following Renewed catalog requirements in addition to the Product detail page rules:

Renewed Product Listing

• Renewed products must be listed under the original brand of the product offered. You cannot use your seller name under the product’s brand attribute.
• You are not allowed to include references to a seller name or a seller brand on the Product Listing (detail) page. This applies to the main content as well as the product title, description, bullet points, pictures, or any other place on the detail page. Content will only contain references to the original brand of the product.
• Listing in bundles (such as a mobile device with a protective case) is not permitted.

Renewed ASIN Creation

• You are not allowed to create multiple ASINs for the same Renewed product.
• To create a Renewed ASIN you will use the Renewed ASIN Creation tool. When an equivalent New ASIN is not available and requires you to create a new Renewed ASIN manually, you must indicate the term “(Renewed)” in parentheses in the suffix of the title.
• You are not allowed to create new Renewed Apple ASINs. If you need a Renewed Apple ASIN that is not already in the Renewed Catalog, you must request creation through Seller Support.

Listing Restrictions

Product Categories. Wireless device protective cases, charging accessories (cables, wall plugs, etc.) and link and toner cartridges are not permitted to be sold in the Amazon Renewed program. Amazon will define what product categories are eligible for participation in Amazon Renewed and remove selection that is found to lead to negative customer experiences.

Renewed Premium Program. At this time, we do not allow any third parties to sell products in the Renewed Premium program. You may continue to sell regular Renewed products as long as your listings are compliant with our policies and other listing restrictions

The Amazon Renewed Guarantee

All Renewed products will be covered by the Amazon Renewed Guarantee and you will be responsible for any claims under the Guarantee.

Learn more about Amazon Renewed Guarantee here.

Pricing

Customers expect Renewed products to cost less than their New equivalents. Renewed products must be priced with a minimum 5% discount from the currently priced New ASIN equivalents on Amazon. Any Renewed offers that are priced at a smaller discount or are priced higher than New equivalents 1) will not be eligible to be the featured offer on the product detail page, 2) may be removed from the Amazon Renewed catalog, and/or 3) may lead to permanent loss of selling privileges for the relevant ASINs. We will send you one or more warning messages before we revoke your selling privileges for those ASINs.

Product Quality Assurance

Renewed products must fully adhere to the Renewed Product Quality Policy and must be inspected, repaired (if applicable), cleaned, and tested to meet original manufacturer specifications. Amazon frequently assesses product quality through test buys and customer feedback. If performance does not meet our criteria, we reserve the right to remove selling privileges.