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This article applies to selling in: United States

Send attachments to buyers

You can send attachments up to 10 MB from Seller Central for specific contact reasons. If you use your own e-mail service (for example, Outlook), the 10 MB limit is for e-mail text and any attachments combined.

You can send one or more attachments (up to 10 MB) in your replies to a buyer’s message. Buyers can send one or more attachments (up to 10 MB).

The following formats are supported:

  • Text files (.txt)
  • PDFs (Adobe Portable Document Format)
  • Word documents (.doc and .docx)
  • Image files (.jpg, .gif, .tiff, .bmp, and .png)

Note: Amazon may remove any attachment that contains inappropriate content.
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