How do I create an FBA Onsite listing?
Follow the standard Fulfillment by Amazon (FBA) listing process. For additional
information, see List
products for Fulfillment by Amazon.
Can I continue selling in traditional FBA after I enroll in FBA Onsite?
Note: You should only make one FBA listing per ASIN.
Can I continue with my Merchant fulfilled offers if I sign up for FBA Onsite?
Yes. You can have one Merchant fulfilled listing and one Amazon fulfilled listing for
the same ASIN.
How can I track my FBA Onsite inventory in Seller Central? Is it listed differently
You can use the WMS to track your Onsite inventory. You can also use the Daily and
Monthly Inventory History reports in Seller Central to track your inventory based on
Can I sell inventory owned by other sellers through my FBA Onsite facility?
No. You can only use FBA Onsite for inventory you own.
My FBA Onsite inventory is not showing up on Amazon.com, and it appears
as “Stranded” in Seller Central. How do I fix this?
Go to the Fix stranded inventory page for information on
resolving this issue.
Your Onsite inventory may be stranded for one of the following reasons.
The ASIN is a dangerous good (including lithium batteries) that your Onsite
location cannot fulfill. Please use the ‘Lost’ adjustment to remove this inventory
from your site in the system and then physically remove it from the Onsite
You recently converted a listing from Merchant fulfilled to Amazon fulfilled.
Seller Central may take up to an hour to update.
Your ASIN is outdated. This happens when you list an item that is already in the
Amazon catalog with a new ASIN. The system checks for duplicate listings, and the
second listing created is deactivated. For more information, see Merge Duplicate Product
Note: When listing your product, if it already exists on Amazon, make sure you select
the ASIN that is already present in the catalog.
The ASIN is in ‘Reserved’ status for longer than usual. This can happen when
customers check out with your item, but their payment is still pending.
For additional information, see Stranded inventory.
Note: This is not an FBA Onsite-specific issue. Please contact Seller Support for
standard FBA if it continues.
I see my FBA Onsite listing on Amazon.com, but there is no Prime badge. How do I get
You must log in to your Prime customer account to verify the Prime badge for your
Can I fulfill lithium batteries through FBA Onsite?
FBA Onsite cannot accept lithium batteries classified as dangerous goods regardless of
the classification level.
However, many products with lithium batteries that do not qualify for FBA Onsite may
be sellable through traditional FBA. If you enter the required battery details
(dangerous goods information) when creating the listing, and you are able to create an
FBA shipment plan, you can ship with traditional FBA.
For additional information related to battery classifications, see Requirements for lithium
batteries and products that ship with lithium batteries.
Important: Do not receive lithium batteries into your FBA Onsite facility. Your listings for
those batteries will not show up for sale on Amazon.com.