If you list products on our store, you must comply with all federal, state, and local laws and our policies applicable to those products and product listings, including this policy.
E-bikes covered by this policy
Electric bicycles, also called e-bikes, covered by this policy are two-wheeled devices that are used for personal transportation. E-bikes have an added battery and pedal-power system that aid the rider with added torque to assist in propulsion.
Our policy for e-bikes
Amazon requires that all e-bikes have been tested to and comply with the specific regulation or standard requirements listed below:
16 CFR Part 1512 (Requirements for Bicycles); and
ANSI/CAN/UL 2849 (Standard for Electrical Systems for E-Bikes); or
ANSI/CAN/UL 2272 (Standard for Electrical Systems for Personal E-Mobility Devices); or
EN 15194 (European Electric Bike Safety Standard)
We may request this information from you at any time, so we recommend that you have it easily accessible:
Your company name (if applicable) and seller ID
Your contact information: email address and phone number
A list of all e-bikes that you list
Images of the product and product packaging, as applicable, for all e-bikes that you list. Images must include all sides of the product and product packaging for our review.
Product images or test report as evidence of compliance with mandatory bicycle instructions and labeling requirements (16 CFR Part 1512.19)
A General Certificate of Conformity (GCC) for all e-bikes that you list
Test reports from an ISO 17025 accredited laboratory confirming each product was tested to applicable requirements listed above
Some labs provide special Amazon rates for testing. To find more information about these providers, go to the Service Provider Network.
How to submit information
If you receive a request from us for compliance documents, complete the
following steps to submit the requested information:
In Seller Central, select the Performance tab and choose
Under Manage your compliance in the bottom right corner, click
Product Compliance Requests.
To add compliance or appeal for a single product, click Add/Appeal
Compliance. To add compliance or appeal for multiple products, select each
product on the left hand side of the product and click Action Selected
Products at the top of the product requirement table to make a selection
about how you would like to submit documents and information.
Provide compliance documents and information in the Provide
Documents section, or provide appeal information and documents in the
Appeal Request section.
Click Submit for Approval to send your submission for review by
Note: Test reports must contain images of the tested
products that are sufficient to demonstrate that the product tested is the same as the
product listed on the detail page.
If you do not provide the required information by the applicable deadline, we may take the following actions:
Remove the relevant product listings
Suspend your ability to add new products, listing privileges, or both
Withhold any payments due to you
We reserve the right to take any further actions that may be necessary in our sole discretion.
Disclaimer: The information provided on this page does not, and is not intended to, constitute legal advice. All information, content, and materials available on this site are for general informational purposes only.