Ship to New Zealand required customs documentation for seller-fulfilled items

Due to the implementation of legislation in New Zealand to impose Goods and Services Tax (GST) on the sale of items that have a customs value of $1,000 NZD or less (Low Value Goods or LVG) sold by a seller with a place of establishment outside of New Zealand to customers in New Zealand, seller fulfilled packages will require additional information in order to clear customs in New Zealand and deliver to the customer.

How do I ensure that my LVG package clears customs and is delivered to a New Zealand address? What additional information do I need to include on my invoice or package when shipping LVG to New Zealand?

If your Merchant Business Address is not in New Zealand, the customs documentation you provide with the order must include the details of the products you are sending, the GST collected by Amazon for each LVG within the order, and the New Zealand GST registration number of the company collecting the GST (Amazon.com Services LLC).

You can identify that an item is LVG prior to shipment on the Order Details page when confirming the order on Seller Central.

Where can I find the New Zealand GST registration number in order to include this information on my import documents?

Amazon.com Services LLC New Zealand GST registration number is 129-994-118.

I am shipping multiple items that are individually valued at $1,000 NZD or less to a New Zealand address. The total amount of the combined items is above $1,000 NZD. How will Amazon calculate GST on these items?

At the time of order, Amazon cannot determine whether items will be shipped separately or together as one consignment. Therefore, if your place of establishment is outside New Zealand, Amazon will treat individual items valued at $1,000 NZD or less in the order as LVG and will calculate and collect 15% GST on the items and on associated charges including shipping and gift wrap charges. The customs documentation that you provide with the order must include the details of the products you are sending, the GST collected by Amazon for each LVG within the order, and the New Zealand GST registration number of the company collecting the GST (Amazon.com Services LLC).

I sold an item that is above $1,000 NZD that will be shipped from overseas. What do I need to do to make sure that my shipment is delivered to a New Zealand address?

This item would not be subject to LVG GST because its customs value is greater than $1,000 NZD. However, GST, customs duty, and other import processing charges may apply. To enable the item to clear customs you will need to contact your carrier or obtain your own tax advice to determine the amounts payable, ensure that you provide the right information, and ensure that you provide sufficient funds to the carrier to cover these amounts. Amazon will not calculate, collect or remit any GST payable for these items.

What are my other options?

If you want your items shipped to customers in New Zealand with the proper customs documentation automatically included, you have the option to get started with Fulfillment by Amazon (FBA) programs and services.