If you list products on our store, you must comply with all federal, state, and local laws and our policies applicable to those products and product listings, including this policy.
Climbing ropes covered by this policy
A climbing rope is a piece of equipment that connects to a climbing harness and an anchor, such as a wall, rock, or mountain. Climbing ropes are intended to prevent a climber from falling. Climbing ropes typically consist of a core (kern) of long twisted fibers and an outer sheath (mantle) of woven colored fibers.
Our policy for climbing ropes
Amazon requires that all climbing ropes have been tested to and comply with the specific regulation or standard requirements listed below:
UIAA 101 (Dynamic Ropes, Climbing and Mountaineering Equipment Safety Standard); or
EN 892:2012+A1:2016 (Safety Requirements for Mountaineering Equipment, Dynamic Mountaineering Ropes)
We may request this information from you at any time, so we recommend that you have it easily accessible:
Your company name (if applicable) and seller ID
Your contact information: email address and phone number
A list of all climbing ropes that you list
Images of the product and product packaging, as applicable, for all climbing ropes that you list. Images must include all sides of the product and product packaging for our review
Any product instructions and manuals for all climbing ropes that you list
If testing to UIAA requirements, test reports must be from a UIAA accredited test laboratory and confirm that each product was tested to applicable requirements listed above
If testing to EN requirements, test reports must be from an ISO 17025 accredited laboratory and confirm that each product was tested to applicable requirements listed above
Some labs provide special Amazon rates for testing. To find more information about these providers, visit the Service Provider Network.
How to submit information
If you receive a request from us for compliance documents, complete the
following steps to submit the requested information:
In Seller Central, select the Performance tab and choose
Under Manage your compliance in the bottom right corner, click
Product Compliance Requests.
To add compliance or appeal for a single product, click Add/Appeal
Compliance. To add compliance or appeal for multiple products, select each
product on the left hand side of the product and click Action Selected
Products at the top of the product requirement table to make a selection
about how you would like to submit documents and information.
Provide compliance documents and information in the Provide
Documents section, or provide appeal information and documents in the
Appeal Request section.
Click Submit for Approval to send your submission for review by
Note: Test reports must contain images of the tested
products that are sufficient to demonstrate that the product tested is the same as the
product listed on the detail page.
If you do not provide the required information by the applicable deadline, we may take the following actions:
Remove the relevant product listings
Suspend your ability to add new products, your listing privileges, or both
Withhold any payments due to you
We reserve the right to take any further actions that may be necessary in our sole discretion.
Disclaimer: The information provided on this page does not, and is not intended to, constitute legal advice. All information, content, and materials available on this site are for general informational purposes only.