Product Assurance – Selling Children’s Toys in the US

On this page, you will find:

• Amazon’s policy on selling children’s toys in the US
• How to obtain approval to sell children’s toys
• How to submit the required documents for approval
• Labs you can use to obtain test reports
• Consequences for policy violations
• Additional Resources

Amazon’s policy on selling children’s toys in the US

In the United States, all toys intended for use by children 12 years of age and under must meet federal safety standards, including the Standard Consumer Safety Specification for Toy Safety (ASTM F963-17) and the Consumer Product Safety Improvement Act (CPSIA).

Products are determined to be “children’s products” based on the following criteria:

• Intended use: Is the ASIN to be used by children?
• Packaging representation: Is the ASIN marketed towards children?
• Age grading listed on the packaging for children 12 years of age and under
• Commonly recognized: Is the ASIN commonly known to be used by children?
• CPSC Age Determination Guidelines – Does CPSC determine the product to be a children’s product?

As a seller of children’s toys in the US, Amazon requires toy safety information and documentation to confirm that your products meet the applicable standards for safety. The Consumer Product Safety Commission (CPSC) provides guidance for businesses on how to comply with these requirements.

How to obtain approval to sell children’s toys

Amazon’s policy requires all toy sellers to have the safety documents listed below. Upon request, you must promptly submit the required safety documentation:

1. A Children’s Product Certificate (CPC) from the manufacturer or importer for the ASINs you are applying to sell.
2. Test reports from a CPSC-accepted testing laboratory confirming each product was tested to the Standard Consumer Safety Specification for Toy Safety (ASTM F963-17) and the Consumer Product Safety Improvement Act (CPSIA) standards.

How to submit information

If you receive a request from us for compliance documents, complete the following steps to submit the requested information:

1. In Seller Central, select the Performance tab and choose Account Health.
2. Under Manage your compliance in the bottom right corner, click Product Compliance Requests.
3. To add compliance or appeal for a single product, click Add/Appeal Compliance. To add compliance or appeal for multiple products, select each product on the left hand side of the product and click Action Selected Products at the top of the product requirement table to make a selection about how you would like to submit documents and information.
4. Provide compliance documents and information in the Provide Documents section, or provide appeal information and documents in the Appeal Request section.
5. Click Submit for Approval to send your submission for review by Amazon.

Labs you can use to obtain test reports

You must provide toy safety documentation from CPSC-accepted third party testing labs to show that each product tested meet the required safety standards.

The CPSC has posted a list of CPSC-accepted testing labs. Some labs provide special Amazon rates for testing. A list of these Compliance Solutions providers is available here.

Policy Violations

If you do not provide the required information by the applicable deadline, we may:

• Remove the relevant product listings
• Suspend your ability to add new products and/or listing privileges
• Withhold any payments due to you
• Pursue legal action

We reserve the right to take any further actions that may be necessary in our sole discretion.

Additional Resources

• Standard Consumer Safety Specification for Toy Safety (ASTM F963 – 17)
• The Consumer Product Safety Improvement Act (CPSIA)
• List of CPSC-Accepted Testing Laboratories
• Children’s Product Certificate
• List of compliance solution providers