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This article applies to selling in: United States

How to enable Two-Step Verification

Before you enable Two-Step Verification, you need access to either a cell phone with SMS (text), a landline telephone, or an authenticator app installed on a smart mobile device or tablet. You'll be asked to choose one of these methods to receive authentication codes. For more information, see About Two-Step Verification.

  1. In Seller Central, go to Settings and select Login Settings.
  2. On the Login & security page, select Edit next to the Two-Step Verification (2SV) Settings option.
  3. On the Advanced Security Settings page, select Get Started.
    Note: If you encounter any issues after enabling Two-Step Verification, see Two-Step Verification FAQ.

Choose how you'll receive codes

When setting up Two-Step Verification, you have three options for how you would like to receive your authentication code: text message (SMS), phone call, or authenticator app. Select Phone number or Authenticator App to begin.

Phone number

  1. Select Text message (SMS) or Voice delivery (you will receive a phone call).
  2. Choose the country code for the phone number you plan to use, enter the phone number in the field provided, and then click Send code or Call me now. You'll receive an SMS (text) or voice call depending on the method you chose. It might take a few minutes.
  3. Enter the code that was sent to your device, and then click Verify code and continue.
Note: If you see The phone number you've entered is not valid or The code is invalid, verify that you've entered the number in the correct format (XXX-XXX-XXXX), and then click Send code to begin the process again.

Authenticator App

  1. Install an authenticator app on your smart mobile device or tablet. Click Need an app? for instructions.
  2. Within the app, create an account, and then scan the barcode on the webpage. If the barcode doesn't scan, click Can't scan the barcode? for a key that you can enter.
  3. Enter the code generated by the app, and then click Verify code and continue.

For more information, see Use an authenticator app for Two-Step Verification.

Add a backup verification method

Choose a backup or alternate method to receive authentication codes. This method will be used if you are unable to receive your authentication code through your primary device.

  1. Select a backup method that is different from your primary method.
  2. If you choose Text message (SMS) or Voice delivery (you will receive a phone call), enter the phone number.
  3. Click Send code.

    You must add a backup device to complete the Two-Step Verification process. If you aren't near your backup device, select the Skip verification check box, and then click Save backup number. Amazon will not initiate a verification of that number.

  • If you are unable to download an authenticator app, or don't have a second phone number, we recommend using the phone number of a friend, spouse, or other family member.
  • If you are unable to receive an authentication code through either your primary or backup device, you might need to go through the Account Recovery process to regain access to your account. This can take up to 48 hours.

Almost done

You can make your device a "trusted device," so you don't have to enter an authentication code every time you try to access your account.

  1. To make your device a trusted device, select Don't require codes on this device.
  2. Click the Got it. Turn on 2-Step Verification button.
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