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This article applies to selling in: United States

FAQ - How do I get the product back if the buyer files an A-to-z Guarantee Claim?

If you would like to request for the product back from the buyer, you can do so using the Buyer-Seller Messages within Seller Central. Providing a return label will help the buyer return the item and ensure that you have visibility into the return.

You can find out more about the return policies here.

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