The boost in Amazon sales activity that comes with Prime Day and the holiday season can result in increased demand for your products, even if you’re not running specific promotions and deals during these busy times. The readiness guidelines and checklist below are designed to help you prepare for any high-sales event or season.
Note that FBA Onsite performance requirements remain in effect all year long, including for Prime Day and the holiday season.
Metric |
Requirement |
Best practice |
On-time pack |
100% |
Pack units before the expected ship date |
On-time ship |
at least 99.5% |
Hand over units for carrier scanning the same day |
Cancellation rate |
no more than 0.5% |
Check inventory frequently to prevent cancellations |
For more information, including performance tips, visit FBA Onsite program performance requirements.
Monitor and control your performance
Remember to monitor your performance and adjust your capacity to take orders through the Performance Management Dashboard. Note that issues only appear for orders with a missed customer promise.
From the dashboard, you can:
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Set daily order limits based on your forecasted orders and scheduled number of employees. Choose a realistic daily limit to successfully process your orders with no performance defects.
Note: Limits reset on Saturday and Sunday.
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Disable your Prime badge to reduce incoming orders or set a temporary node closure to stop incoming orders if you become overwhelmed with orders or your facility stops operating. Open a case with the Onsite support team to communicate any impact to your performance.
Readiness checklist
Warehouse Management System
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Receive your SKUs as early as possible and store into WMS accordingly.
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Input configurations for all boxes being used.
Seller Central
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Ensure that inventory has the correct dimensions and weights in Seller Central.
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Set throttle limits based on forecasted sales and the volume you can handle.
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Train your Onsite managers on what to do in case of an outage or emergency closure.
Carrier
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Contact your local reps with forecasts and the potential need for any additional pickups or trailers.
Physical warehouse
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Move high-selling or deal SKUs closer to the pack area.
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Purchase adequate shipping supplies, such as boxes, tapes, pallets, and shipping labels.
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Add additional pack stations based on forecasts.
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Conduct physical inventory audits with unit numbers in the WMS.
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Hire additional employees and develop a back-up plan.
Dangerous goods only
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Purchase required dangerous goods labels.
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Purchase additional boxes for dangerous goods SKUs.
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Purchase required dangerous goods labels.