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This article applies to selling in: United States

Condition guidelines: Tools & Hardware

In addition to the general condition guidelines, the following apply:

To sell a product as New in the Tools & Hardware category, the product must be unopened in its original packaging. All original accessories must be intact in the package, and manuals included.

If the original packaging is missing or opened, you must list the product as Used even if the product appears unused. You can clarify the condition of the product and packaging in the condition comments.

*Before listing a product as renewed, see Selling Tools and Home Improvement products.

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