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This article applies to selling in: United States

Consumer Product Safety Commission (CPSC) regulated products

If you list products on our store, you must comply with all federal, state, and local laws, as well as our policies applicable to those products and product listings, including this policy.

Compliance documentation requirements

Our policy requires that sellers and vendors of CPSC regulated products maintain documentation that demonstrates compliance with all applicable mandatory and voluntary standards and regulations.

Third-party testing labs

Testing reports provided as part of your compliance submission to Amazon must be from independent, third-party testing laboratories. For children’s products, federal law requires that testing be conducted by a CPSC-accepted testing laboratory that is accredited to perform testing to the applicable testing scope. For general-use, non-children’s products, Amazon policy requires that testing be conducted by an ISO or IEC 17025 accredited testing laboratory, appropriately accredited to perform testing to the applicable testing scope.

Our policy requires sellers and vendors to submit testing reports from the appropriate testing laboratories to satisfy our compliance requirements, along with the certificates of compliance required by CPSC regulations and described in more detail below.

For children’s products, the CPSC has posted a list of CPSC-accepted testing labs. For general-use, non-children’s products, testing does not need to be conducted by a CPSC-accepted lab, but per our policy, it must be conducted by an ISO or IEC 17025 accredited testing laboratory.

Some labs provide special Amazon rates for testing. To find more information about these providers, go to the Service Provider Network.

Children’s products

Children’s products are consumer products that are designed, marketed, or intended for children 12 years of age or younger. Federal law requires that all children's products that are subject to one or more federal consumer product safety requirements be tested by a CPSC-accepted laboratory for compliance to the applicable federal children's product safety requirements. These requirements include, but are not limited to, physical and mechanical testing, chemical testing, product and product packaging labeling, and warning and hazard labeling.

As part of our policy, we may request the following information from you at an time, so we recommend that you have it easily accessible:

  • Your company name (if applicable) and seller ID
  • Your contact information: email address and phone number
  • A list of all children’s products that you offer on Amazon
  • Images of the product and product packaging, as applicable, for all children’s products that you list. Images must include all sides of the product and product packaging for our review
  • Product images or test report as evidence of compliance with registration card requirement (16 CFR Part 1130), as applicable
  • Product images or test report as evidence of compliance with mandatory tracking label requirements (CPSA Section 14(a)(5))
  • Product images or test report as evidence of compliance with warning and hazard label requirements, as applicable
  • Any product instructions and manuals for all children’s products that you offer on Amazon
  • A Children’s Product Certificate (CPC) from the domestic manufacturer or importer for the ASIN(s) that you are applying to list
  • Test reports from a CPSC-accepted testing laboratory, approved to test to the relevant requirements, that confirm each product was tested to the applicable mandatory or voluntary standards and regulations

Small-batch manufacturers

Small batch manufacturers (SBMs) that are registered with the CPSC can obtain relief from certain third-party testing requirements for children’s products. If you are a registered SBM, we require that you provide documentation that clearly identifies your registration information, to allow your status to be taken into consideration during review of your compliance submission. More information regarding SBMs and third-party testing is available from the CPSC.

Our policy requires all SBMs to clearly list their registration information on their CPC.

General-use or non-children’s products

Federal law requires that certain general use or non-children’s products that are subject to a federal consumer product safety requirement be certified based on a test report for each product or a reasonable testing program for compliance with applicable consumer product safety requirements. Unlike children’s products, the testing or reasonable testing program for general-use or non-children’s products is not required to utilize a CPSC-accepted laboratory. Amazon policy requires that general-use or non-children’s products be tested by an ISO or IEC 17025 accredited testing laboratory, appropriately accredited to test to the applicable product requirements. These requirements include, but are not limited to, physical and mechanical testing, chemical testing, product and product packaging labeling, and warning and hazard labeling.

Our policy requires the following information and documents for all general-use or non-children’s products that you list on our store:

  • Your company name (if applicable) and seller ID
  • Your contact information: email address and phone number
  • A list of all general-use or non-children’s products that you offer on Amazon
  • Images of the product and product packaging, as applicable, for all general-use or non-children’s products that you list. Images must include all sides of the product and product packaging for our review
  • Any product instructions and manuals for all general-use or non-children’s products that you offer on Amazon
  • General Certificate of Conformity (GCC) from the domestic manufacturer or importer for the ASINs that you are applying to list
  • Test reports from an ISO 17025 accredited testing laboratory, approved to test to the relevant requirements, that confirm that each product was tested to the applicable mandatory or voluntary standards and regulations

Packaging

Poison Prevention Packaging Act

Federal law requires that certain household substances be packaged in child-resistant packaging. The packaging required by the Poison Prevention Packaging Act (PPPA) must be designed or constructed to be significantly difficult for children under five years of age to open within a reasonable time, and not difficult for normal adults to use properly.

Amazon policy requires that PPPA regulated products be tested by an ISO or IEC 17025 accredited testing laboratory, appropriately accredited to test to 16 CFR Part 1700.

Our policy requires the following documents for all PPPA regulated products that you list on our store:

  • Your company name (if applicable) and seller ID
  • Your contact information: email address and phone number
  • A list of all PPPA regulated products that you offer on Amazon
  • Images of the product and product packaging, as applicable, for all PPPA regulated products that you list. Images must include all sides of the product and product packaging for our review
  • Any product instructions and manuals for all general-use or non-children’s products that you list
  • General Certificate of Conformity (GCC) from the domestic manufacturer or importer for the ASINs that you are applying to offer on Amazon
  • Test reports from an ISO 17025 accredited testing laboratory, appropriately accredited to test to the relevant requirements, that confirm each product was tested in conformity with 16 CFR Part 1700

Labeling guidance

Certain products regulated by the CPSC have labeling requirements that must be met. These requirements vary by product type.

  • Tracking labels: All children’s products must have distinguishing permanent marks, known as tracking labels, that are permanently affixed to the product and the product’s packaging in a visible location, with legible font, and must provide certain identifying information. For more information, go to Tracking Label Requirements for Children's Products.
  • Mandatory warnings and registration cards for durable infant products: Durable infant and toddler products require additional product and outer package labeling, as well as a consumer registration card.
  • Warning labels and instructions: Many consumer products require specific hazard labeling to inform consumers of potential hazards should products be misused. For example, toys or games that are intended for use by children ages three years to six years are required under the Consumer Product Safety Improvement Act (CPSIA) to include cautionary statements that warn purchasers of potential choking hazards. Other warning labels can include precautionary language, including, but not limited to, instructions on how to properly use a product, instruction to avoid specific hazard conditions (for example, electrical products near water), or advisement on what the product is and is not intended for. These specific hazard warning requirements can be located in the product’s applicable safety standard or regulation. Some CPSC regulations also require that relevant cautionary statements appear in a product’s instructional literature, in addition to the on-product and outer package labeling.

Per the CPSC’s guidelines, children’s products must include tracking and warning labels, as applicable.

CPSC has mandated specific labeling requirements for some products, such as durable infant products, children’s bike helmets, and mattresses. Certain products, like mattresses, bedding, and furniture, must also have labels required by state law. Your product must be labeled to meet all such requirements.

For general-use or non-children’s products, the CPSC does not require tracking information to be affixed to the product. Other information may apply to your product, including, but not limited to, country of origin, distributor or manufacturer statement, lot code or number. Please work with your supplier, manufacturer, legal representative, and regulatory consultant to ensure that your products meet all applicable local, state, and federal requirements.

Our policy requires products to comply with all applicable warning and labeling requirements.

Impermissible CPSC-certified verbiage and imagery

The U.S. Consumer Product Safety Commission (CPSC) is a federal agency that develops and enforces certain consumer product safety standards. The CPSC does not, however, test, certify, or approve products. Accordingly, product detail pages may not contain language or photos that state or imply that the CPSC has approved or certified a product.

Examples of CPSC-related phrases that are not permissible on Amazon

  • ASTM & CPSC tested and certified
  • CPSC tested and certified
  • ASTM & CPSC certified
  • CPSC certified
  • CPSC approved

Examples of CPSC images that are not permissible on Amazon

Examples of CPSC-related phrases that are permissible on Amazon if they accurately describe the product

  • Tested for compliance by a CPSC-accepted laboratory
  • Meets or exceeds all safety standards set by the CPSC
  • Meets CPSC safety requirements
  • Complies with CPSIA / CPSC standards

Note: If your product detail page contains impermissible verbiage or imagery that states or implies that the CPSC has approved or certified a product, your product listing will be removed. To reinstate your listing, you must update your detail page and remove the impermissible verbiage or imagery.

For guidance on how to update your listing, go to Suggest changes to your product detail page.

How to submit information

If you receive a request from us for compliance documents, complete the following steps to submit the requested information:

  1. In Seller Central, select the Performance tab and choose Account Health.
  2. Under Manage your compliance in the bottom right corner, click Product Compliance Requests.
  3. To add compliance or appeal for a single product, click Add/Appeal Compliance. To add compliance or appeal for multiple products, select each product on the left hand side of the product and click Action Selected Products at the top of the product requirement table to make a selection about how you would like to submit documents and information.
  4. Provide compliance documents and information in the Provide Documents section, or provide appeal information and documents in the Appeal Request section.
  5. Click Submit for Approval to send your submission for review by Amazon.

Note: Test reports must contain images of the tested products that are sufficient to demonstrate that the product tested is the same as the product listed on the detail page.

Policy violations

If you do not provide the required information by the applicable deadline, we may:

  • Remove the relevant product listings
  • Suspend your ability to add new products, your listing privileges, or both
  • Withhold any payments due to you

We reserve the right to take any further actions that may be necessary in our sole discretion.

Additional resources

Disclaimer: The information provided on this page does not, and is not intended to, constitute legal advice. All information, content, and materials available on this site are for general informational purposes only.

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