Infant walkers

If you list products on our store, you must comply with all federal, state, and local laws and our policies applicable to those products and product listings, including this policy.

Infant walkers covered by this policy

An infant walker is a mobile unit that enables a child to move on a horizontal surface and is propelled by the child sitting or standing within the walker.

Our policy for infant walkers

Amazon requires that all infant walkers have been tested to and comply with the specific regulation and standard requirements listed below:

Required information

We may request this information from you at any time, so we recommend that you have it easily accessible:

• Your company name (if applicable) and seller ID
• Your contact information: email address and phone number
• A list of all infant walkers that you list
• Images of the product and product packaging, as applicable, for all infant walkers that you list. Images must include all sides of the product and product packaging for our review
• Product images or test report as evidence of compliance with registration card requirement (16 CFR 1130)
• Product images or test report as evidence of compliance with mandatory tracking label requirements (CPSA Section 14(a)(5))
• Product images or test report as evidence of compliance with warning and hazard label requirements (ASTM F977-18 Sec. 8 or 16 CFR 1216), as applicable
• Any product instructions and manuals for all infant walkers that you list
• A Children’s Product Certificate (CPC) for all infant walkers that you list
• Test reports from a CPSC-accepted lab confirming that each product was tested to and meets the regulations and standards listed above

Some labs provide special Amazon rates for testing. To find more information about these providers, visit the Service Provider Network.

How to submit information

If you receive a request from us for compliance documents, complete the following steps to submit the requested information:

1. In Seller Central, select the Performance tab and choose Account Health.
2. Under Manage your compliance in the bottom right corner, click Product Compliance Requests.
3. To add compliance or appeal for a single product, click Add/Appeal Compliance. To add compliance or appeal for multiple products, select each product on the left hand side of the product and click Action Selected Products at the top of the product requirement table to make a selection about how you would like to submit documents and information.
4. Provide compliance documents and information in the Provide Documents section, or provide appeal information and documents in the Appeal Request section.
5. Click Submit for Approval to send your submission for review by Amazon.

Policy violations

If you do not provide the required information by the applicable deadline, we may take the following actions:

• Remove the relevant product listings
• Suspend your ability to add new products, listing privileges, or both
• Withhold any payments due to you

We reserve the right to take any further actions that may be necessary in our sole discretion.

Additional resources

• Amazon services business solutions agreement
• Remove inventory overview
• Fix stranded inventory
• The Consumer Product Safety Improvement Act (CPSIA)
• Infant Walkers Business Guidance & Small Entity Compliance Guide
• Consumer Product Safety Commission Business Education

Disclaimer: The information provided on this page does not, and is not intended to, constitute legal advice. All information, content, and materials available on this site are for general informational purposes only.