If you list products on our store, you must comply with all federal, state, and local laws and our policies applicable to those products and product listings, including this policy.
Infant walkers covered by this policy
An infant walker is a mobile unit that enables a child to move on a horizontal surface and is propelled by the child sitting or standing within the walker.
Our policy for infant walkers
Amazon requires that all infant walkers have been tested to and comply with the specific regulation and standard requirements listed below:
CPSIA (Lead, Phthalates); and
16 CFR 1130 (Requirements for Consumer Registration of Durable Infant or Toddler Products); and
CPSA Section 14(a)(5) (Tracking Label); and
ASTM F977-18 (Standard Consumer Safety Specification for Infant Walkers); or
16 CFR 1216 (Safety Standard for Infant walkers)
We may request this information from you at any time, so we recommend that you have it easily accessible:
Your company name (if applicable) and seller ID
Your contact information: email address and phone number
A list of all infant walkers that you list
Images of the product and product packaging, as applicable, for all infant walkers that you list. Images must include all sides of the product and product packaging for our review
Product images or test report as evidence of compliance with registration card requirement (16 CFR 1130)
Product images or test report as evidence of compliance with mandatory tracking label requirements (CPSA Section 14(a)(5))
Product images or test report as evidence of compliance with warning and hazard label requirements (ASTM F977-18 Sec. 8 or 16 CFR 1216), as applicable
Any product instructions and manuals for all infant walkers that you list
A Children’s Product Certificate (CPC) for all infant walkers, subject to this policy, that you list
Test reports from a CPSC-accepted lab confirming that each product was tested to and meets the regulations and standards listed above
Some labs provide special Amazon rates for testing. To find more information about these providers, visit the Service Provider Network.
How to submit information
If you receive a request from us for compliance documents, complete the
following steps to submit the requested information:
In Seller Central, select the Performance tab and choose
Under Manage your compliance in the bottom right corner, click
Product Compliance Requests.
To add compliance or appeal for a single product, click Add/Appeal
Compliance. To add compliance or appeal for multiple products, select each
product on the left hand side of the product and click Action Selected
Products at the top of the product requirement table to make a selection
about how you would like to submit documents and information.
Provide compliance documents and information in the Provide
Documents section, or provide appeal information and documents in the
Appeal Request section.
Click Submit for Approval to send your submission for review by
Note: Test reports must contain images of the tested
products that are sufficient to demonstrate that the product tested is the same as the
product listed on the detail page.
If you do not provide the required information by the applicable deadline, we may take the following actions:
Remove the relevant product listings
Suspend your ability to add new products, listing privileges, or both
Withhold any payments due to you
We reserve the right to take any further actions that may be necessary in our sole discretion.
Disclaimer: The information provided on this page does not, and is not intended to, constitute legal advice. All information, content, and materials available on this site are for general informational purposes only.