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This article applies to selling in: United States

Space heaters

If you list products on our store, you must comply with all federal, state, and local laws and our policies applicable to those products and product listings, including this policy.

Space heaters covered by this policy

Portable space heaters are moveable devices powered by mains electricity which are intended to provide heat within a small, singular area.

Examples of space heaters

Examples of space heaters


Our policy for space heaters

Amazon requires that all space heaters have been tested to and comply with the specific regulation or standard requirements listed below:

Product Regulation/Standard requirements
Space heaters UL 1278

Required information

We may request this information from you at any time, so we recommend that you have it easily accessible:

  • Your company name (if applicable) and seller ID
  • Your contact information: email address and phone number
  • A list of all space heaters that you list
  • Product images for all space heaters that you list. Images must include the following:
    • Safety information
    • Compliance markings
    • Product hazard warnings
  • Any product instructions and manuals for all space heaters that you list
  • Test reports from an ISO 17025 accredited laboratory confirming each product was tested to applicable requirements listed above

Some labs provide special Amazon rates for testing. For more information on these providers, visit Service Provider Network.

How to submit information

If you receive a request from us for compliance documents, complete the following steps to submit the requested information:

  1. In Seller Central, select the Performance tab and choose Account Health.
  2. Under Manage your compliance in the bottom right corner, click Product Compliance Requests.
  3. To add compliance or appeal for a single product, click Add/Appeal Compliance. To add compliance or appeal for multiple products, select each product on the left hand side of the product and click Action Selected Products at the top of the product requirement table to make a selection about how you would like to submit documents and information.
  4. Provide compliance documents and information in the Provide Documents section, or provide appeal information and documents in the Appeal Request section.
  5. Click Submit for Approval to send your submission for review by Amazon.

Note: Test reports must contain images of the tested products that are sufficient to demonstrate that the product tested is the same as the product listed on the detail page.

Policy violations

If you do not provide the required information by the applicable deadline, we may:

  • Remove the relevant product listings
  • Suspend your ability to add new products, listing privileges, or both
  • Withhold any payments due to you
  • Pursue legal action

We reserve the right to take any further actions that may be necessary in our sole discretion.

Additional resources

Disclaimer

The information provided on this page does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only.

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