Global Express (GE) is an end-to-end global export program that allows you to list, sell
and deliver products from your warehouse in the United States to worldwide customers door to
door. By joining this program, worldwide customers are able to search, browse and purchase
your products on Amazon.com.
At no extra charge, you can expand your global business with the following program
Customers from 100+ countries will be able to discover and buy your products on
Amazon helps you identify which of your products are eligible for Global Express.
You can benefit from Amazon negotiated international shipping rates from a trusted
network of shipping partners to fulfill your international orders through Buy Shipping
Amazon handles Import Fee Deposit collection and payment with destination country
customers and shipping partners.
You will enjoy the performance safeguard benefits on delivery-related metrics:
Negative Customer Feedback, A-to-Z Guarantee claims, Valid Tracking Rate. To learn more,
see Table 1 on Buy
You can default your entire catalog, or select which products you want to include in
You do not need to create or manage new listings, or new seller accounts on the other
Enrollment and Settings
Currently the Global Express program is only eligible for Sellers in the United
States. Eligible Sellers will receive the program enrollment link in email
invitations. Once you click Enroll on the program page, Global
Express Shipping Settings will be activated in all your Shipping Templates. SKUs
assigned to the Global Express-enabled Shipping Templates will be available for
Alternatively, you can manually manage your SKUs by following the instruction under
To activate Global Express Shipping Settings, follow the steps below:
Check or provide a non-PO Box United States shipping address in General Shipping Settings.
Create New Shipping Template or select an existing Shipping
Template, click Edit template.
Switch on Shipping Region Automation, click Edit
Select one or multiple US addresses in Ship-from Location,
skip or select carrier preferences in Domestic Shipping
Switch on Enable Global Express and click
Review shipping options and click Confirm in the
Automated Shipping Settings.
Save the Global Express enabled Shipping Template and repeat for other Shipping
Templates, if needed.
Note: SKUs that are assigned in the existing Shipping Templates will be immediately enabled in
the program. In a Global Express enabled Shipping Template, Amazon will manage
Transit Time, and Shipping Fee should be
populated in the International Shipping setting. You can adjust the
shipping fee accordingly, but you will not be able to modify countries and regions. You can
remove the Global Express enabled Shipping Template from SKUs that you do not want to enroll
in this program, see instructions in Assign SKUs to Global Express enabled
Shipping Templates. Domestic Shipping setting is required in any Shipping
To exclude destination regions or countries in the program, follow the steps below:
Go to Global Express Region Setting.
Select any destination regions or countries that you would like to exclude from
Once you save the changes, the selected destination regions or countries will be
removed from all Global Express enabled shipping templates.
Global Express Region Setting will only apply to the existing Shipping
Templates that are enabled in the program. This setting will not impact to the
International Shipping options in other Shipping Templates. When you enable a new
Shipping Template, return to the Global Express Region Setting
page to save
Assign SKUs to Global Express enabled Shipping Templates
Select one of the following options to assign SKUs to Global Express enabled Shipping Templates:
Use the Seller Central Manage
Inventory page for up to 50 changes at a time: select one or more SKUs you
want to update, click Actions in the top-left corner, and
select Change shipping template.
Use feeds for more than 50 changes.
Excel feed: The Inventory Loader
has a column called merchant_shipping_group_name. Use this
feed to assign SKUs to Shipping Templates.
XML feeds: The product XML feed
contains an attribute named MerchantShippingGroupName. Use
this attribute to assign SKUs to Shipping Templates.
Learn how to save and upload the template, see video tutorial.
You can use both options to remove Global Express enabled Shipping Template from the SKUs
you do not want to export in this program.
For Global Express orders you must buy shipping using Amazon's Buy Shipping Services. You
will not get paid if you buy shipping outside of Amazon's Buy Shipping Services.
Tip: Why do I get an error when I try to confirm Global Express (GE) Shipments
via Uploading Your Shipping Confirmation File feature on Seller Central?
prevent you from accidently confirming Global Express orders using shipping outside of
Amazon, Uploading Your Shipping Confirmation File feature on Seller Central is disabled
for GE orders.
Deactivate Global Express
To stop receiving Global Express orders, follow the steps below:
Select an existing Global Express enabled Shipping Template, click Edit template.
In Shipping Region Automation, click Edit Information.
Under Domestic Shipping Settings, if your Domestic Automation is enabled, click Next
and switch off International Automation.
If your Domestic Automation is disabled, click Cancel and switch off Shipping Region
Repeat the above steps for each Global Express enabled Shipping Template to stop
receiving Global Express orders.
Note: You will be responsible for fulfilling any pending Global Express orders even
after deactivating Global Express in all your Shipping Templates.