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This article applies to selling in: United States

Supply Chain Connect: Set user permissions

Supply Chain Connect is designed to streamline the shipment process for sellers who work with suppliers that ship inventory directly to Amazon fulfillment centers.

You can provide access to Supply Chain Connect to the suppliers that are involved in the operation of your business — for example, manufacturers, freight forwarders, wholesalers or similar businesses that ship your inventory to fulfillment centers.

Use the Supply Chain Connect permissions feature to invite your suppliers.

Note: If you need to remove a supplier, contact us directly at supply-chain-connect@amazon.com.

How to provide Supply Chain Connect access

  1. Invite the supplier
    Seller Central uses an invitation model for managing Supply Chain Connect accounts. As the account administrator, you send an email to your suppliers inviting them to create a Supply Chain Connect account.
    1. In the Seller Central Settings menu, click User Permissions.
    2. Scroll to the Amazon Supply Chain Connect Permissions section and enter contact information for the supplier you want to invite. Click Send invitation.
    3. Do this for all other suppliers you want to invite.
  2. The supplier accepts the invitation
    The supplier follows the link in the invitation and is asked to create a Supply Chain Connect account.
Note: If you or your suppliers have questions or encounter issues, contact us directly at supply-chain-connect@amazon.com.

After the supplier accepts the invitation and creates an account, you can begin sharing shipment information by clicking the Share Shipment button on the Prepare Shipment page in the shipment workflow.

After you have shared a shipment, the supplier will receive an automatic email notification with the shipment information, sign in to their Supply Chain Connect account and complete the shipment process.

How to accept Supply Chain Connect invites

You may receive an email from a supplier inviting you to establish a relationship with them in Supply Chain Connect. To accept the invitation, perform the following steps:

  1. In the Seller Central Settings menu, click User Permissions.
  2. Scroll to the Amazon Supply Chain Connect Permissions section and click the Accept button to accept the invitation from the supplier.
  3. Do this for all other suppliers with whom you want to work.
Note: If you or your suppliers have questions or encounter issues, contact us directly at supply-chain-connect@amazon.com.

After you accept the invitation, you will be connected to the supplier within Supply Chain Connect. You can begin sharing shipment information by clicking the Share Shipment button on the Prepare Shipment page in the shipment workflow.

After you have shared a shipment, the supplier will receive an automatic email notification with the shipment information. The supplier can then sign in to their Supply Chain Connect account and complete the shipment process.

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