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This article applies to selling in: United States

Teethers

If you list products on our store, you must comply with all federal, state, and local laws and our policies applicable to those products and product listings, including this policy.

Teethers covered by this policy

A teether is a baby product that is designed for oral use and intended primarily for symptomatic relief of teething discomfort.

Examples of teethers


Our policy for teethers

Amazon requires that teethers have been tested. All teethers that you list must meet the specific regulation or standard requirements listed below:

Product Regulation/Standard Requirements
Teethers
  • ASTM F963-17; and
  • CPSIA (Lead, Phthalates)

Required information

We may request this information from you at any time so we recommend you have it easily accessible:

  • Your company name (if applicable) and seller ID
  • Your contact information: email address and phone number
  • A list of all teethers that you list
  • Product images for all teethers that you list. Images must include all relevant:
    • Safety information
    • Compliance markings
    • Tracking label
    • Product hazard warnings
  • Any product instructions and manuals for all teethers that you list
  • A Children’s Product Certificate (CPC) for all teethers that you list
  • Test reports from a CPSC-accepted lab confirming that each product was tested to the regulations/standards listed above

Some labs provide special Amazon rates for testing. To find more information about these providers, visit the Service Provider Network page.

How to submit information

If you are contacted by us for compliance documents, complete the following steps to submit the requested information:

  1. In Seller Central, select Performance tab, and choose Account Health.
  2. Under Product Compliance Requests in the bottom right corner of the page, click Documentation Requests.
  3. Click Provide Documentation or Appeal next to the product.
  4. Select No to upload documents.
  5. Follow the steps in the Submit required documents section.

Note: Test Reports must contain images of the tested products including packaging, compliance markings, warning labels, and age grading, if applicable. The product images on the test reports must show the same product as the product images on the detail page.

Policy violations

If you do not provide the required information by the applicable deadline, we may:

  • Remove the relevant product listings
  • Suspend your ability to add new products, listing privileges, or both
  • Withhold any payments due to you
  • Pursue legal action

We reserve the right to take any further actions that may be necessary in our sole discretion.

Additional resources

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