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This article applies to selling in: United States

Teethers

If you list products on our store, you must comply with all federal, state, and local laws and our policies applicable to those products and product listings, including this policy.

Teethers covered by this policy

A teether is a baby product that is designed for oral use and intended primarily for symptomatic relief of teething discomfort.

Examples of teethers


Our policy for teethers

Amazon requires that teethers have been tested. All teethers that you list must meet the specific regulation or standard requirements listed below:

Product Regulation/Standard Requirements
Teethers
  • ASTM F963-17; and
  • CPSIA (Lead, Phthalates)

Required information

We may request this information from you at any time so we recommend you have it easily accessible:

  • Your company name (if applicable) and seller ID
  • Your contact information: email address and phone number
  • A list of all teethers that you list
  • Product images for all teethers that you list. Images must include all relevant:
    • Safety information
    • Compliance markings
    • Tracking label
    • Product hazard warnings
  • Any product instructions and manuals for all teethers that you list
  • A Children’s Product Certificate (CPC) for all teethers that you list
  • Test reports from a CPSC-accepted lab confirming that each product was tested to the regulations/standards listed above

Some labs provide special Amazon rates for testing. To find more information about these providers, visit the Service Provider Network page.

How to submit information

If you receive a request from us for compliance documents, complete the following steps to submit the requested information:

  1. In Seller Central, select the Performance tab and choose Account Health.
  2. Under Manage your compliance in the bottom right corner, click Product Compliance Requests.
  3. To add compliance or appeal for a single product, click Add/Appeal Compliance. To add compliance or appeal for multiple products, select each product on the left hand side of the product and click Action Selected Products at the top of the product requirement table to make a selection about how you would like to submit documents and information.
  4. Provide compliance documents and information in the Provide Documents section, or provide appeal information and documents in the Appeal Request section.
  5. Click Submit for Approval to send your submission for review by Amazon.

Note: Test reports must contain images of the tested products that are sufficient to demonstrate that the product tested is the same as the product listed on the detail page.

Policy violations

If you do not provide the required information by the applicable deadline, we may:

  • Remove the relevant product listings
  • Suspend your ability to add new products, listing privileges, or both
  • Withhold any payments due to you
  • Pursue legal action

We reserve the right to take any further actions that may be necessary in our sole discretion.

Additional resources

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