If you list products on our store, you must comply with all federal, state, and local laws and our policies applicable to those products and product listings, including this policy.
Teethers covered by this policy
A teether is a baby product that is designed for oral use and intended primarily for symptomatic relief of teething discomfort.
Examples of teethers
Our policy for teethers
Amazon requires that teethers have been tested. All teethers that you list must meet the specific regulation or standard requirements listed below:
Product |
Regulation/Standard Requirements |
Teethers |
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ASTM F963-17; and
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CPSIA (Lead, Phthalates)
|
Required information
We may request this information from you at any time so we recommend you have it easily accessible:
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Your company name (if applicable) and seller ID
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Your contact information: email address and phone number
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A list of all teethers that you list
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Product images for all teethers that you list. Images must include all relevant:
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Safety information
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Compliance markings
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Tracking label
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Product hazard warnings
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Any product instructions and manuals for all teethers that you list
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A Children’s Product Certificate (CPC) for all teethers that you list
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Test reports from a CPSC-accepted lab confirming that each product was tested to the regulations/standards listed above
Some labs provide special Amazon rates for testing. To find more information about these providers, visit the Service Provider Network page.
How to submit information
If you receive a request from us for compliance documents, complete the
following steps to submit the requested information:
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In Seller Central, select the Performance tab and choose
Account Health.
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Under Manage your compliance in the bottom right corner, click
Product Compliance Requests.
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To add compliance or appeal for a single product, click Add/Appeal
Compliance. To add compliance or appeal for multiple products, select each
product on the left hand side of the product and click Action Selected
Products at the top of the product requirement table to make a selection
about how you would like to submit documents and information.
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Provide compliance documents and information in the Provide
Documents section, or provide appeal information and documents in the
Appeal Request section.
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Click Submit for Approval to send your submission for review by
Amazon.
Note: Test reports must contain images of the tested
products that are sufficient to demonstrate that the product tested is the same as the
product listed on the detail page.
Policy violations
If you do not provide the required information by the applicable deadline, we may:
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Remove the relevant product listings
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Suspend your ability to add new products, listing privileges, or both
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Withhold any payments due to you
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Pursue legal action
We reserve the right to take any further actions that may be necessary in our sole discretion.
Additional resources