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This article applies to selling in: United States

FBA Supply Chain Connect

Supply Chain Connect is a new service from Fulfillment by Amazon that can help streamline the shipping process for sellers who work with suppliers, manufacturers, or freight forwarders that ship inventory directly to Amazon fulfillment centers.

The benefits of Supply Chain Connect include:

  • A central portal where suppliers can process your FBA shipments with greater accuracy
  • Automated email alerts that notify your suppliers when your shipments are ready to be processed
  • A streamlined process for your suppliers to enter box-content information and immediately download FBA shipment and item labels, reducing time-consuming, back-and-forth communication

Suppliers don’t need a seller account to participate and can be based in the US or in other markets.

It’s important to remember that Amazon shipping guidelines, including box size, weight limits, and item prep apply when using Supply Chain Connect. You are ultimately responsible for ensuring that suppliers follow Amazon guidelines when shipping to Amazon so that inventory arrives as expected.

See our Seller University video to learn more.

Manage invitations

For information on how to invite your suppliers or accept an invite, refer to Supply Chain Connect: Set user permissions.

Share a shipment

To use Supply Chain Connect, create and confirm a shipment on Seller Central as usual. Once the shipment is finalized, you can share it using Supply Chain Connect. Here’s how:

  1. Go to the Prepare Shipment tab and select Carrier.
  2. Click Share Shipment.
  3. Select the supplier that will be processing this shipment, then click Share Shipment. You’ll see a confirmation message.

The selected supplier will get an automated email alert, and the remaining steps for the shipment are passed on to them.

Note: Partnered-LTL (Less-than-Truckload) is currently not supported with Supply Chain Connect. We expect partnered-LTL to be added soon.

Track shipments

Once the supplier has generated labels for a shipment, you can check the status of a shipment in Seller Central. Simply go to Manage FBA Shipments under the Inventory tab and you’ll see that the pack list has been processed and the shipment is ready to ship.

What suppliers see

After you have shared a shipment, the supplier receives an email notification with the shipment ID. Suppliers sign in to the Supply Chain Connect portal to access your pending FBA shipments.

Once there, they can see all the important information about a shipment, including:

  • Destination fulfillment center
  • Shipment method
  • The Picklist
  • Seller notes
  • Shipping guidelines
  • FBA item labels
  • ASIN inventory and quantity list
  • Tips for FBA shipment processing

To complete the shipment, suppliers follow the steps provided on Supply Chain Connect:

  • Enter the box content information
  • Verify successful processing of the box content information
  • Download FBA shipping labels including box, pallet, and item labels
Note: Only an FBA seller can modify the shipment, such as product quantity, the shipping information, and the shipment method.

Please see our Seller University video for additional information.

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