All inventory shipped to Amazon fulfillment centers is required to meet FBA inventory requirements. When booking transportation with Amazon Global Logistics, you must also provide customs compliance information for your products.
For more information, see these Help topics:
Documentation requirements for the import or export of goods will vary by country, customs authority, and product type. Typically, the following documents will be required:
Commercial invoice: Provided by you (or the shipper if you’re not the shipper).
Packing list: Provided by you (or the shipper if you’re not the shipper).
Forwarder’s cargo receipt (FCR): Provided by Amazon to you (or the shipper if you’re not the shipper) to confirm receipt of the shipment at the Amazon origin facility when it will be distributed to multiple fulfillment centers.
Bill of lading (BOL): Generated by the carrier. A BOL for air freight is also called an airway bill.
Entry summary form: Generated by the customs broker.
After you book transportation, you will be informed about the specific documents required for your shipment.
You or an entity appointed by you must act as the importer of record (IOR) for inventory entering the US. You’ll be asked to provide information and documentation related to your IOR when you set up your Amazon Global Logistics profile. This information includes your company name and contact information.
The IOR is responsible for the following:
The IOR is also the consignee for your shipment. For Amazon Global Logistics, the shipping and customs entry documents will be addressed as:
(Your name), in care of FBA
(Fulfillment center address)
Amazon will not act as an IOR, consignee, or partner government agency (PGA) agent for any shipment, regardless of the size, value, origin, destination, or product. However, Amazon is the ultimate consignee for FBA shipments with a ship-to destination in the US. When you list Amazon as the ultimate consignee, use the following number as the US Customs and Border Protection identification number: 199900-02534.
When booking transportation, you’ll also be asked to provide other contacts for your shipment. This includes an exporter of record (EOR).
An IOR for an FBA shipment entering the US can be a US resident or a non-resident (foreign) entity or person. All non-resident IORs must complete a CBP form 5106 and include their IOR number from US Customs and Border Protection.
A customs broker is an individual or firm licensed by US Customs and Border Protection to do the following:
Amazon Global Logistics provides access to third-party customs brokers as part of our end-to-end service. This means that all of your shipments are automatically routed to an assigned customs broker.
When you get started with Amazon Global Logistics, we will ask you to sign a master POA with Amazon for imports into the US. A customs POA form authorizes a party to act as your agent during customs clearance.
A POA can take some time to receive approval, but it simplifies the movement and clearance of your future shipments. The POA allows us to issue sub-POAs to other carriers and customs brokers on your behalf. Your assigned customs broker may contact you directly if there are questions about your shipment, customs entry, or both.
Whoever signs the POA for your company must have the proper authority. This authority varies according to the type of company or seller and is determined by US regulations:
We will ask for additional information and documents when you’re getting started with Amazon Global Logistics to confirm that the signatory is an authorized person for you or the company. This may include a business license, proof of business in good standing, annual reports, proof of individual authority, or all of the above.
For non-resident IORs signing a POA, we will also ask you to complete a Non-Resident Corporate Certification (NRCC). The NRCC is signed by another company officer to confirm that the officer signing the POA is authorized to do so.
If the POA requires documentation such as a continuous US customs bond, we will upload it to your IOR profile. This information will be available for your shipping transactions, saving you time with future shipments.
A US customs bond is a contract used to guarantee the payment of import duties, taxes, and fees to US Customs and Border Protection. Shipments into the US via Amazon Global Logistics require a customs bond on behalf of the importer of record (IOR).
There are two types of US customs bonds:
To import goods into the US with Amazon Global Logistics, you must have or obtain a continuous US customs bond. You will be asked while getting started if you already have an active continuous US customs bond. If not, Amazon can help you obtain one. You can find sample customs bonds on CBP’s website.
A fee for your continuous US customs bond will be applied to your first booking. You will be charged annually thereafter to renew. The fee structures below are based on your estimated duty, taxes, and fees paid in the past 12 months (or estimated for the next 12 months if you don’t have an import history).
$500,000 or less: The fee will be $350.
Greater than $500,000: Amazon will calculate the fee and provide a quote with your first shipment.
Your US customs bond must equal 10% of the estimated duties, taxes, and fees that you pay for as long as the bond is valid. You or the IOR are responsible for ensuring that the bond coverage amount is current.
Most countries classify globally traded goods using tariff classification codes. These codes determine the customs value of products and flag requirements such as anti-dumping or countervailing duties (ADDs and CVDs) for partner government agencies (PGAs).
You can provide or review tariff classifications for your inventory when booking transportation or later in the shipping process.
While many countries use Harmonized System (HS) codes, the US uses Harmonized Tariff Schedule (HTS) codes. HTS and HS codes both use a universal set of six digits at the beginning of each tariff classification and use the final four digits to convey country-specific classifications.
Accurate HTS codes help reduce clearance and shipping times, and ensure that your shipment complies with regulations. Inaccurate codes can result in shipment delays, customs duties being incorrectly calculated, your shipment being held or rejected by customs, or all of the above. You may also be subject to financial penalties or other actions by customs authorities if your HTS codes are inaccurate.
You can find appropriate tariff codes for your goods by using the US International Trade Commission’s HTS search. Enter a keyword such as “food,” “shoes,” or “plants,” then choose the appropriate code.
In some cases, Amazon may suggest an alternate HTS code that describes your product more accurately. We may also suggest the first six digits of your HTS code and then ask you to provide the final four digits.
It’s ultimately up to you to determine the most accurate HTS code. Your IOR is responsible for that determination. You can consult the Harmonized Tariff Schedule for guidance, your customs broker can review your HTS code for accuracy, or both.
Customs value is the assigned monetary value of an imported good. It is also what countries and customs authorities use to assess duties, or the taxes collected on imports and some exports.
You can provide or review customs values for your inventory when booking transportation or later in the shipping process.
The World Trade Organization outlines six methods for determining customs value. Importers must use the first applicable option from the list below.
Transaction value is the primary method for determining customs value of an imported good. It is the total actual payment for that good, including all payments made as a condition of sale like packing costs, royalties, and licensing fees.
Transaction value of identical goods determines the customs value of an imported good using the transaction value of an identical good. To be considered identical, goods must have the same quality and physical attributes and be produced in the same country by the same producer.
Transaction value of similar goods determines the customs value of an imported good using the transaction value of a similar good. To be considered similar, goods must have a close resemblance and share common characteristics. They must also be commercially interchangeable and produced in the same country by the same producer.
The deductive method determines the value of an imported good using its unit price (or the unit price of an identical or similar good). The importer must use the unit price of their product when it is sold in the greatest quantity to an unrelated buyer in the country of importation. Applicable deductions for profits and commissions, transportation charges and insurance costs, and customs duties are subtracted from the unit price.
The computed method determines the customs value of an imported good using the cost of production (materials and fabrication), as well as profit and related expenses (processing, transport, loading and unloading, insurance, handling charges).
The fall-back method uses the other valuation methods above and makes minor adjustments as necessary to determine the value of an imported goods. This method is only used when no other method is applicable.
Make sure that each item in your shipment has the correct appraised value as its customs value on all commercial and entry documentation. US Customs may scrutinize nominal or false values in order to prevent under- or overpayment of duties. If no customs value is provided, the shipment will be rejected.
To determine the proper customs value for your product, you can contact your Amazon-assigned customs broker or ask an external consultant. For information on how US customs values are assessed, visit the CBP website.
The amount of customs duty, additional taxes, and fees assessed on your shipment depends on what you are importing (determined by their HTS codes), its customs value, and the country of origin. Some products may also have additional taxes that are assessed by customs authorities, such as excise taxes or anti-dumping duties (ADD). US Customs and Border Protection also assesses two fees for each shipment:
Remember that your IOR is responsible for declaring the proper customs value to customs authorities. They are also responsible for all customs duties, taxes, and fees assessed for your shipments.
An Entry Summary (CBP Form 7501) lists the duties and taxes paid for an imported shipment as assessed by US customs authorities. You will receive an email from the Amazon Global Logistics team when the Entry Summary for your shipment is ready. You will be asked to review the Entry Summary within 72 hours and confirm or dispute the duties and taxes listed. If you do not respond within 72 hours, the Entry Summary will be automatically submitted to customs authorities for processing to continue the import process. Please note that you and/or your importer is still responsible for the information on the Entry Summary.
To review your Entry Summary, do the following:
For more information about the Entry Summary, visit the US Customs and Border Protection website.
A product’s tariff classification (HTS code) may flag country-specific requirements for importation. In the US, the requirements are assessed and regulated by various partner government agencies (PGAs). The requirements often require special permits or additional documentation
When uploading your products via Amazon Global Logistics, you can enter relevant PGA information. You can also upload PDFs or other documents with test results, trademark authorization letters, permits, licenses, or other applicable forms.
Your carrier, customs broker, or Amazon may contact you if PGA data is missing or incorrect. All such data must be accurate and complete before your booking can proceed. Shipments not declared with proper PGAs will be held or seized by US Customs and Border Protection and returned or destroyed at your expense.
You must obtain a US-based agent when a PGA requires one for your inventory. For example, the Food and Drug Administration (FDA) requires IORs to have a Foreign Supplier Verification Program agent. Visit Service Providers Network for companies that can provide an FSVP agent, customs brokerage, or other import-related services. Note that Amazon cannot be a PGA agent.
|Agency/program||Examples of regulated items||Required|
|US Fish & Wildlife Service (FWS)||leathers, furs, feather, bone, mother-of-pearl||F&W certificate|
|Food and Drug Administration (FDA)||cosmetics, kitchenware, cookware, human food, devices||FDA product code, manufacturer name, address|
|Animal and Plant Health Inspection Service (APHIS)||animal or plant products (items incorporating wood)||Lacey Act certificate, CITES, PPQ 505|
|US Department of Agriculture (USDA)||meat, poultry, egg products||dairy licenses, agricultural permits|
|Consumer Product Safety Commission (CPSC)||toys, baby products, children’s clothes||general certificate of conformity, children’s certificate of conformity|
|CBP intellectual property rights (counterfeits)||trademarked items, branded apparel||proof of trademark ownership, trademark authorization letter|
|Department of Commerce anti-dumping and countervailing duties||wooden bedroom furniture, Canadian softwood lumber, types of steel||non-reimbursement certificate|
When booking transportation or later in the shipping process, you may be asked to confirm whether these standard import regulations and requirements apply to items in your shipment:
For more information, visit Amazon Global Logistics product compliance.
Common items that require additional permits or authorizations include agricultural products, plants and seeds, food, alcohol, vitamins, supplements, medical devices, drugs and medication, hazardous goods, and pesticides. To learn more, visit FBA product restrictions. For potential CPB or other government prohibitions or restrictions, visit the CPB page.
Failure to comply with product preparation requirements, government safety requirements, and product restrictions may result in one or more of the following for Amazon Global Logistics and all of your FBA shipments:
Amazon cannot return inventory stored in fulfillment centers to an address outside of the US. To have your inventory returned to you, provide a US return address when creating a removal order.
You can verify your customs bond with your customs broker. If you bought your customs bond through Amazon, contact us with your customs bond number. We will identify your broker for you.
Yes. It’s OK to submit the customs bond details without the physical copy as long as you provide the full details of the bond.
If you bought your US customs bond through a customs broker or surety, contact that party to renew or update your bond. If you bought a customs bond when getting started with Amazon Global Logistics, your bond will automatically renew. You then will be charged on the first shipment after the renewal. To update your details on a bond bought through Amazon Global Logistics, contact us.
Provide the Employer Identification Number (EIN) or Customs Assigned Importer Number (CAIN) when you create your importer of record. We will then confirm the details on your behalf.
If you expect to import goods before the start of your bond, contact your customs broker and ask them to change the start date of the bond. If you aren’t sure whether the bond will be in effect at the time of your import, provide your bond information when you create your importer of record when getting started with Amazon Global Logistics. We will confirm the details for you. If the customs bond is not yet active, we will let you know.
The company name, physical address, and signatory information on your US customs bond, power of attorney, Non-Resident Corporate Certification, and other documents must be exactly the same. The only exception is if the company name has been cut off on the bond because of the character limit in the US Customs and Border Protection system (see the question below). In this case, your customs broker can abbreviate part of your company name. For example, if your company name ends in "Limited," the bond can use "Ltd" as an abbreviation.
As long as you have updated the relevant address information in the customs system, we can accept an abbreviated company name. We will review your submission accordingly to confirm that the business name is recognizable. If further action is required, we will contact you directly.
Amazon can’t accept a business license if the address doesn’t reflect what is on your customs bond, POA, and NRCC. However, it’s OK if the address on your business license doesn’t match the address on your IOR.
If your company address changes, make sure you also update your US customs bond address with the customs broker who issued your bond. This update typically takes less than a day. If you don’t know how to reach your customs broker, contact us with your customs bond number. We will identify your broker for you.
The information you provide during importer of record setup is used to create the power of attorney for your IOR. It also verifies the signatory party of the POA and their business details. If you need to change the information that you provided during IOR setup, do so before submitting the IOR. If the information is incorrect, your IOR approval may be delayed.
Your IOR number will be listed under the Principal section of your customs bond in the CBP Identification Number field.
If your IOR completed a direct-broker POA with Amazon’s customs brokers before or during January 2020, they must complete a new POA with Amazon. This requirement allows us to expand our routing options for shipments.
Select the applicable company for registration according to your own business conditions. To avoid delays in processing, make sure that your information is correct. If your business conditions change, also update your registration with Amazon Global Logistics.
When filling out the POA form, make sure 1) the signatory name is both printed and signed, 2) the printed name is in English, and 3) the signature is consistent with the printed name, including being in the same word order. (For example, if the printed name is "Zhang, San," the signature name must read “Zhang San,” not “San Zhang.”) Chinese characters, a company stamp (chop), or both are allowed as long as printed English is also used. (For example, the printed name can read "张三 Zhang, San.")
Either document is acceptable for Hong Kong business license documents.