If you list products on our store, you must comply with all federal, state, and local laws and our policies applicable to those products and product listings, including this policy.
Mountaineering helmets covered by this policy
A mountaineering helmet is intended to protect the user against head injuries that could occur while climbing. There are two types of climbing helmets that can be used for mountaineering: hard-shell helmets and shelled foam helmets.
Helmets that are intended for use while working on trees, also known as arborist helmets, are not included in this policy.
Hard-shell helmets (also known as suspension helmets or hybrid helmets) are similar to a traditional lid, but have an extra-hard outer shell, typically made of ABS plastic, paired with a strap suspension system and a thin foam liner.
Shelled foam helmets
Shelled foam helmets are lightweight and have a thick layer of impact-absorbing foam, typically polystyrene or polypropylene that is protected by a thin polycarbonate shell. This type of helmet is intended to dissipate impact forces through deformation.
Our policy for mountaineering helmets
Amazon requires that all mountaineering helmets have been tested to and comply with the specific regulation or standard requirements listed below:
UIAA 106 (Helmets, Climbing and Mountaineering Equipment Safety Standard); or
EN 12492:2012 (Safety Requirements for Mountaineering Equipment, Helmets for Mountaineers); or
Snell N-94 (Non-Motorized Vehicle Helmets for Public Distribution)
We may request this information from you at any time, so we recommend that you have it easily accessible:
Your company name (if applicable) and seller ID
Your contact information: email address and phone number
A list of all mountaineering helmets that you list
Images of the product and product packaging, as applicable, for all mountaineering helmets that you list. Images must include all sides of the product and product packaging for our review
Product images or test report as evidence of compliance with warning and hazard labels, as applicable
Any product instructions and manuals for all mountaineering helmets that you list
If testing to UIAA requirements, test reports must be from a UIAA accredited test laboratory and confirm that each product was tested to applicable requirements listed above
If testing to EN or Snell requirements, test reports must be from an ISO 17025 accredited laboratory and confirm that each product was tested to applicable requirements listed above
Some labs provide special Amazon rates for testing. To find more information about these providers, visit the Service Provider Network.
How to submit information
If you receive a request from us for compliance documents, complete the following steps to submit the requested information:
In Seller Central, select the Performance tab and choose Account Health.
Under Manage your compliance in the bottom right corner, click Product Compliance Requests.
To add compliance or appeal for a single product, click Add/Appeal Compliance. To add compliance or appeal for multiple products, select each product on the left hand side of the product and click Action Selected Products at the top of the product requirement table to make a selection about how you would like to submit documents and information.
Provide compliance documents and information in the Provide Documents section, or provide appeal information and documents in the Appeal Request section.
Click Submit for Approval to send your submission for review by Amazon.
Note: Test reports must contain images of the tested products that are sufficient to demonstrate that the product tested is the same as the product listed on the detail page.
If you do not provide the required information by the applicable deadline, we may take the following actions:
Remove the relevant product listings
Suspend your ability to add new products, your listing privileges, or both
Withhold any payments due to you
We reserve the right to take any further actions that may be necessary in our sole discretion.
Disclaimer: The information provided on this page does not, and is not intended to, constitute legal advice. All information, content, and materials available on this site are for general informational purposes only.