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This article applies to selling in: United States

Send to Amazon: Choose inventory to send

This page provides information about the first step to create a shipment with Send to Amazon, Choose inventory to send, including how to set up your workflow, add single-SKU boxes, individual units, and create case pack templates.

Set up your workflow

  1. Select your Ship from address. This is the address from which you’ll send your inventory. By default, this will show the last address from which you shipped. You can change this address by clicking Ship from another address.
    Note: Amazon requires an accurate Ship from address to ensure the proper placement of your inventory and the accuracy of shipping charges. You will not be able to change this address once you confirm your shipments in step 2 of the workflow.
  2. Select the Marketplace destination. This is the Amazon marketplace to which your inventory will be sent.
    Note: The marketplace might be pre-selected based on your Seller Central website. If not, select the marketplace from the drop-down menu. If the marketplace that you want to ship to doesn’t appear in the menu, check to see if you have signed in to the Seller Central website for that marketplace.

Choose inventory to send

There are two ways to add the inventory that you want to send to fulfillment centers:

  • As single-SKU boxes, or case packs
  • As individual units

Add single-SKU boxes to a workflow

Single-SKU boxes, or case packs, contain one or more units of the same SKU. If the contents, weights, and dimensions for your single-SKU boxes don’t change frequently, we recommend that you create case pack templates for those SKUs.

Case pack templates let you save information about how your SKUs are packed, prepped, and labeled. Once you have created a template, you can reuse it for future shipments, which can save you time when you replenish inventory. You can have up to three case pack templates per SKU. You can edit a template by clicking the Edit icon in the packing details column.

Tip: Skip this step if you either pack mixed SKUs in a box or if, your packing details change frequently.

Create a case pack template


  1. From the Packing details drop-down menu, select Create new case pack template for the SKU you want to work on.
  2. Enter the following information into the template:
    • Packing template name: Name the template so that you can tell it apart from others you may create for the same SKU.
    • Units per box: The number of sellable units in each shipping box. A sellable unit is the item that a customer can buy. For example, a pack of 10 pens sold together is 1 sellable unit.
    • Box dimensions: The outside dimensions of the shipping box.
    • Box weight: The total weight of a packed shipping box, including dunnage.
    • Prep category: The packaging and prep requirements for your SKU.
    • Who preps units? (if required): Choose Seller if your units will be prepped before they arrive at the fulfillment center. Choose Amazon to opt in to the FBA Prep Service.
    • Who labels units? (if required): Choose Seller if your units will be labelled before they arrive at the fulfillment center. Choose Amazon to opt in to the FBA Label Service. Labeling with an Amazon barcode may not be required if your inventory is tracked with FBA virtual tracking.
  3. Click Save.
    Important: Failure to provide accurate box content information may result in blocking of future shipments. Accurate box weight and dimensions are required for all shipments. For more information, go to Shipping and routing requirements.

    Once you have created a case pack template for a SKU, enter the number of boxes that you want to send.

  4. With the correct case pack template selected under Packing details, enter the Number of boxes for the SKU that you want to send.
  5. If an expiration date is required for your product, you will be prompted to enter it. For more information, go to Expiration dates on FBA products.
  6. Click Ready to send.

Add individual units to a workflow

If you are shipping mixed-SKU boxes (boxes that contain more than one SKU), or single-SKU boxes that change from shipment to shipment, follow the steps below:


  1. From the Packing details drop-down menu, select Individual units for the SKU you want to work on.
  2. Enter the following information into the template:
    • Prep category: The packaging and prep requirements for your SKU
    • Who preps units? (if required): Choose Seller if your units will be prepped before they arrive at the fulfillment center. Choose Amazon to opt in to the FBA Prep Service.
    • Who labels units? (if required): Choose Seller if your units will be labeled before they arrive at the fulfillment center. Choose Amazon to opt in to the FBA Label Service. Labeling with an Amazon barcode may not be required if your inventory is tracked with FBA virtual tracking.
  3. Click Save.

    When you are done, enter the number of units for each SKU that you want to send to Amazon.

  4. With Individual units selected under Packing details, enter the Number of units of the SKU that you want to send.
  5. If an expiration date is required for your product, you will be prompted to enter it. For more information, go to Expiration dates on FBA products.
  6. Click Ready to pack.
Note: If you are shipping multiple SKUs in a box, you’ll notice a new step in the workflow, Step 1b – Pack individual units. In that step, you’ll be prompted to provide box content information for these SKUs.

Label your units

FBA uses barcodes to identify and track inventory throughout the fulfillment process. Each item you send to a fulfillment center requires a barcode. For more information, go to FBA product barcode requirements.

If your SKU requires Amazon barcodes (FNSKU labels) and you selected Seller as the labeling owner, click Print SKU labels in the Information/Action column to print your unit labels, and then apply them.

You can also print your unit labels from View contents in each shipment card in steps 2 to 5 of the workflow.

Note: You can ship both single-SKU boxes created with case pack templates and mixed-SKU boxes in the same Send to Amazon workflow.

Confirm and continue to next step

After you have added all the inventory that you want to send, you can review all the SKUs by clicking the SKUs ready to send tab. After you verify the packaging, prep and labeling details, proceed to the next step by clicking Confirm and continue.

Frequently asked questions

What are the “All FBA SKUs” and “SKUs ready to send” tabs?

All FBA SKUs displays all of your SKUs that have been converted to Fulfilled by Amazon for the marketplace destination you selected. SKUs ready to send lets you review just the SKUs you’ve selected to send to a fulfillment center.

How do I edit or delete a case pack template?

To edit a case pack template, select the template in the Packing details column and click the Edit icon next to it. This will open the template in edit mode. Be sure to save any changes you make to the template by clicking Save. If you want to delete the template, click Delete case pack template.

How many case pack templates can I create per SKU?

You can create a maximum of three case pack templates per SKU. If you would like to be able to create more templates per SKU, please share your feedback by clicking Your feedback is important on the Send to Amazon page.

What if I have a partial box in addition to a few full boxes to ship?

Currently, for each shipment that you create in Send to Amazon, you can use only one case pack template per SKU. We are working to enable shipments with more than one case pack configuration per SKU. Until then, select Individual units as your packing detail if you are shipping more than one packing configuration per SKU.

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