Send to Amazon: Choose inventory to send

This page provides information about the first step to create a shipment with Send to Amazon, choose inventory to send, including how to set up your workflow, add inventory that you want to send to fulfillment centers, and create case pack templates.

You can add inventory to a workflow by either selecting from a list of your available Fulfillment by Amazon (FBA) SKUs or by uploading SKUs in bulk using a template.

• Step 1 – Choose inventory to send
• Step 1b – Pack individual units
• Step 2 – Confirm shipping
• Step 3 – Print box labels
• Step 4 – Confirm carrier and pallet information (for pallet shipments only)
• Step 5 – Print pallet labels (for pallet shipments with an Amazon partnered carrier only)
• Final step – Tracking details (for small parcel and pallet shipments not using an Amazon partnered carrier)

1. Select your Ship from address. This is the address from which you’ll send your inventory. By default, this will show the last address from which you shipped. You can change this address by clicking Ship from another address.
   Note: Amazon requires an accurate Ship from address to ensure the proper placement of your inventory and the accuracy of shipping charges. You will not be able to change this address once you confirm your shipments in step 2 of the workflow.
2. Select the Marketplace destination. This is the Amazon store to which your inventory will be sent.
   Note: The store might be pre-selected based on your Seller Central website. If not, select the store from the drop-down menu. If the store that you want to ship to doesn’t appear in the menu, check to see if you have signed in to the Seller Central website for that store.

To add inventory to your workflow from a list of available FBA SKUs, choose Select from list as your SKU selection method. You can add inventory as single-SKU boxes (also called case packs) or as individual units.

Watch our video for an overview, and read the full instructions for both case packs and units below.

1. From the Packing details drop-down menu, select Create new case pack template for the SKU you want to work on.
2. Enter the following information into the template:
   • Packing template name: Name the template so that you can tell it apart from others you may create for the same SKU.
   • Units per box: The number of sellable units in each shipping box. A sellable unit is the item that a customer can buy. For example, a pack of 10 pens sold together is 1 sellable unit.
   • Box dimensions: The outside dimensions of the shipping box.
   • Box weight: The total weight of a packed shipping box, including dunnage.
   • Prep for each unit: The packaging and prep requirements for your SKU.
   • Who preps units (if required): Choose By seller if your units will be prepped before they arrive at the fulfillment center. Choose By Amazon to opt in to the FBA Prep Service.
   • Who labels units (if required): Choose By seller if your units will be labeled before they arrive at the fulfillment center. Choose By Amazon to opt in to the FBA Label Service. Labeling with an Amazon barcode may not be required if your inventory is tracked with FBA virtual tracking.
   Note: When you enter the box weight and dimensions, we compare those figures with the units that you put into the box. We expect that the box weight and volume will be no more than 10% less than the weight and volume of all the units inside the box combined. If the figures aren’t as expected, you’ll see an alert. You can use this information to help prevent accidental errors, as well as problems when you replenish your inventory. If you believe your input is accurate and it does not cause problems, you can ignore the alert.
3. Click Save. Once you have created a case pack template for a SKU, enter the number of boxes that you want to send.
   Important: Failure to provide accurate box content information may result in blocking of future shipments. Accurate box weight and dimensions are required for all shipments. For more information, see Shipping and routing requirements.
4. With the correct case pack template selected under Packing details, enter the Number of boxes to send for the SKU that you want to send.
5. If an expiration date is required for your product, you will be prompted to enter it. For more information, go to Expiration dates on FBA products.
6. Click Ready to send.

1. From the Packing details drop-down menu, select Individual units for the SKU you want to work on.
2. Enter the following information into the template:
   • Prep for each unit: The packaging and prep requirements for your SKU.
   • Who preps units (if required): Choose By seller if your units will be prepped before they arrive at the fulfillment center. Choose By Amazon to opt in to the FBA Prep Service.
   • Who labels units (if required): Choose By Seller if your units will be labeled before they arrive at the fulfillment center. Choose By Amazon to opt in to the FBA Label Service. Labeling with an Amazon barcode may not be required if your inventory is tracked with FBA virtual tracking.
3. Click Save. When you are done, enter the number of units for each SKU that you want to send to Amazon.
4. With Individual units selected under Packing details, enter the Number of units of the SKU that you want to send.
5. If an expiration date is required for your product, you will be prompted to enter it. For more information, go to Expiration dates on FBA products.
6. Click Ready to pack.

To create and upload the file, follow the steps below.

Generate and download the template

1. Choose optional columns to add to your template:
   • Choose Case pack information if one or more of your SKUs will be packed in single-SKU shipping boxes. You can enter box content information, weights, and dimensions in the template so that you won't need to re-enter this information during the workflow.
   • Choose Expiration date if one or more of your SKUs require an expiration date. You can enter the expiration date information for your inventory in the Excel template.
2. Click Generate and download file.

1. Review the instructions and data definitions.
2. Fill out the spreadsheet and list your SKUs in the Create workflow – template tab. Individual units and case packed SKUs can be listed together in the Create workflow – template tab. The spreadsheet will include the optional columns that you selected when you generated the template.

Upload your completed file

1. After you have filled out all of the required information, choose one of the following save options:
   • Save the entire spreadsheet in .xlsx format.

     Do not rename the tabs or change the structure of the cells in the spreadsheet.

   • Save the Create workflow – template tab in .txt format.

     Do not change the structure of the cells in the tab.

2. Click Upload completed file and select your file.

This can take a few minutes depending on file size. Don’t refresh or leave the page while the upload is in progress.

Follow these steps to update the prep category, prep owner, or label owner for multiple SKUs:

1. Click the check box next to each SKU that you want to edit.
   Note: The Select all box in the header applies only to the SKUs that are listed on the current page.
2. To change the prep category for each SKU that you selected:
   
   1. Click Set prep category.
   2. From the Prep for each unit drop-down menu, select a category.
   3. Click Save.
   4. After reviewing the summary of changes, click Close.
   The change will be applied at the SKU level. For more information, click Prep guidance.
3. To change the prep owner, label owner, or both:
   
   1. Click Set prep and label owner.
   2. Select either Apply to chosen packing templates or Apply to all packing templates.
   3. From the Who preps units? drop-down menu, the Who labels units? drop-down menu, or both, select an owner.
   4. Click Save.
   5. After reviewing the summary of changes, click Close.
   The changes will be applied at the template level.

Each item that you send to a fulfillment center requires a barcode, which we use to identify and track inventory throughout the fulfillment process. For more information, go to FBA product barcode requirements.

If your SKU requires Amazon barcodes (FNSKU labels) and you selected Seller as the labeling owner, click Print SKU labels in the Information/action column, and then apply the printed labels. You can also print all of the unit labels for a shipment by clicking Print all SKU labels at the end of step 1.

You can also re-print your SKU labels from View contents in each shipment card in steps 2 to 5 of the workflow.

When printing unit labels, you can choose to use standard formats or thermal printing format in the label printing pop-ups. STA supports thermal printing for unit labels.

After you have added all the inventory that you want to send, you can review all the SKUs by clicking the SKUs ready to send tab. After you verify the packaging, prep and labeling details, proceed to the next step by clicking Confirm and continue.

What are the “All FBA SKUs” and “SKUs ready to send” tabs?

All FBA SKUs displays all of your SKUs that have been converted to Fulfilled by Amazon for the store destination that you've selected. SKUs ready to send lets you review just the SKUs that you’ve selected to send to a fulfillment center.

What is the “Pre-selected SKUs” tab?

The SKUs that you selected from Manage Inventory will appear on the Pre-selected SKUs tab in Send to Amazon. Once you confirm the quantity to send for these pre-selected SKUs, they will be moved automatically to the SKUs ready to send tab. You can add more SKUs to the same workflow by selecting them from the All FBA SKUs tab.

How do I edit or delete a case pack template?

To edit a case pack template, select the template in the Packing details column and click the Edit icon next to it. This will open the template in edit mode. Be sure to save any changes you make to the template by clicking Save. If you want to delete the template, click Delete case pack template.

How many case pack templates can I create per SKU?

You can create a maximum of three case pack templates per SKU. If you would like to be able to create more templates per SKU, share your feedback by clicking Your feedback is important on the Send to Amazon page.

What if I have a partial box in addition to a few full boxes to ship?

You can add a second packing line for the SKU by clicking Add packing line from the Information/action column.

If your partial box has multiple units of the same SKU (a single-SKU box), follow these steps:

1. Create a temporary case pack template for the partial box.
2. Enter the number of boxes.
3. Click Ready to send.

If you plan to add other SKUs into your partial box (a multi-SKU box), follow these steps:

1. Select Individual units as your packing detail.
2. Enter the number of units.
3. Select Ready to pack.

In the latter case, you’ll be prompted to provide box-content information in Step 1b. Currently, there is a maximum of two packing line per SKU.

What if I have multiple expiration dates for my case-packed SKUs?

If you have multiple expiration dates for your case-packed SKUs, add them as separate packing lines for that SKU by following the steps in the previous FAQ, What if I have a partial box in addition to a few full boxes to ship?