Configure shipping rates and restrictions

Use your Shipping settings to set the default shipping service levels you will use for orders you ship to buyers. We require standard shipping for all sellers. All other service levels are optional.

Go to Shipping settings.

You can set shipping options for specific products by going to Manage Inventory and editing the details for products one at a time. Sellers with Professional selling plans can set shipping options for multiple offers at once. See Override shipping settings using a text file template.

Standard:

• All sellers must offer standard shipping.
• The default transit time is 4 – 15 business days.
• If you qualify for reduced shipping times, you will also have the option to select a transit time of 3 – 5 business days. See Modify handling time.

• The default transit time is 2 – 6 business days.
• If you qualify for reduced shipping times, you will also have the option to select a transit time of 1 – 3 business days. See Modify handling time.

• Not all sellers are eligible to offer Two-Day Shipping.
• Find out how you can Qualify for Two-Day Shipping.

One-Day Delivery is not available as a U.S. domestic shipping option for seller-fulfilled orders on Amazon. One-Day Delivery is available for Fulfillment by Amazon orders.

The transit time for international orders is 3 – 6 weeks.

The transit time for international orders is 3 – 7 business days.

Use your Shipping Settings to set your default service levels, shipping regions, and shipping rates.

Go to Shipping settings.

Book, Music, Video, and DVD (BMVD) service levels and shipping regions may vary.

You can set your own shipping rates for non-BMVD Products using a Per-Item/Weight-based or Price Banded model. For more information, see Set shipping rates.

To view your shipping settings, complete the following steps:

1. From your seller account, select Settings, and then select Shipping Settings.
2. Select an option:
   • To update your "Ships From" location, in the Ships From Location section, click Edit. Learn more about Ships From Location.
   • To change or edit your shipping model, click the Change Shipping Model button. Learn more about shipping models.
   • If you have enabled your account for BMVD Products, in the Shipping Settings for Books, Music, Video, DVD section, click Edit. Learn more about shipping BMVD products.

You can select one of the following methods for calculating shipping rates:

If you offer per-item/weight-based shipping, set a charge for each shipment and either a per-pound charge or a per-item charge for handling. When a customer buys your products, Amazon applies your per-shipment charge, and then calculates the appropriate per-pound or per-item charge for each item in the order.

If you offer price-banded shipping, create rates that vary by the product price range, such as $0 to $25, $25.01 to $50, $50 and up. Each price band has its own shipping rates. When a customer buys your products, Amazon reviews the total order amount (excluding tax), identifies the band for the total price, and applies your shipping charge for the price band.

Set your shipping model by following these steps:

1. From the Settings drop-down menu, select Shipping Settings.
2. In the Shipping Model section, click Change Shipping Model.
3. Select the model you want to use, and click Continue.

Sellers that offer price-banded shipping or per-item/weight-based shipping can enable Free Economy Shipping. You must delivery Free Economy Shipping orders within 5-8 business days (1 day for handling and 4-7 days for shipping). Free Economy Shipping is available for continental U.S. street and P.O. box addresses.

To enable Free Economy Shipping, follow these steps:

1. Go to Settings, and select Shipping Settings.
2. Click Edit on the top right of the Shipping Rates section.
3. Check the address types you’d like to offer, and click Continue.

These options are also available for offering free shipping:

• Set your shipping price to $0 for any other ship option (such as Standard).
• Upload a shipping override file. You can also use the shipping override file to set up free shipping for specific products instead of applying it to your entire inventory.
• Use the price-banded model and create a price band (such as $35 and up) with the shipping charge set to $0.
• Use Fulfillment by Amazon (FBA). FBA orders are eligible for free shipping.

For more information about these methods, see Set shipping rates.

Use your Shipping Settings to customize the geographic regions you ship to and the service levels for each region. When you offer a shipping option, you agree to meet a Service Level Agreement (SLA). The SLA is your promise that the order will arrive within the standard number of days for that shipping method. For more information, see Shipping Regions and Service Level Agreements.

Whether you modify your current model or change models, you must indicate your regions and service levels:

1. From the Account Info page, go to the Shipping and Returns Information section and select Shipping Settings.
2. In the "Shipping Model" section, click Edit.
3. On the Select the Regions and Service Levels You Support page, check or uncheck the boxes to enable or disable regions and service levels.
4. Click Continue.

Per-item/weight-based shipping is the default shipping model. The default per-shipment charge for standard shipping is $4.49, and the default per-weight charge is $0.50 per pound.

The regions you enable for at least one service level (including P.O. Boxes and APO and FPO destinations) appear in the Shipping Rates table. If a region does not show in this table, you did not check the box to support shipping to that region in the previous step.

1. On the Set Your Shipping Rates page, in the Rate Components column, select whether you want to add a per-weight or a per-Item charge for each supported service level.
2. In the rate text boxes, type the amounts you want to charge for shipping.
3. Click Continue, and then click Confirm.

Changes will not take effect for at least 4 hours. You have 1 hour to make changes before they are locked in.

You can use the Shipping settings feature to view and edit your shipping rates and your shipping restrictions, including your shipping regions (such as Continental U.S. or Canada) and your service levels (such as Standard or Expedited service). The setting you choose for each region must meet a Service Level Agreement (SLA), which is your promise to deliver your products to customers within a certain number of days after the time you send the order out for shipment.

By default, your account has a set of these shipping rates and restrictions. If you want to use these default settings, you can leave them the way they are. Otherwise, you can use the Shipping settings feature to customize your shipping settings to meet the needs of your business.

Amazon Payments provides a set of default shipping settings that you can then customize. The default settings are as follows:

• Shipping Methodology: Item-based shipping
• Shipping Rate: $4.49 per-shipment + $0.50 per-pound
• Shipping Regions: Continental U.S., Hawaii and Alaska, U.S. Protectorates, and APO and FPO addresses
• P.O. Box Enabled: Yes, for all three regions

You can change these settings using the Shipping settings feature.

You use the Shipping settings feature to select the method you use to calculate your shipping rates. You can calculate shipping rates for item-based or price-tier shipping:

• Item-based shipping - If you offer item-based shipping, you can set a flat per shipment charge and either a per-pound charge or a flat per product charge for handling. When customers purchase your products, Amazon Payments applies a single per-shipment charge, and then uses your shipping settings to calculate the appropriate per pound or per-product charge for each product in the order.
• Price-tier shipping - If you offer price-tier shipping, you create ranges of prices, such as $0 to $25, $25.01 to $50, and $50 and up. Each price tier has its own shipping rates. When customers purchase your products, Amazon Payments reviews the total order (excluding tax) and identifies the tier to use to calculate the shipping charge.

You can use the Shipping settings feature to customize the regions (geographic areas) you ship to and the service levels you support for each region. You can ship to seven regions (see SLA table below), and you can select from two pre-defined shipping service levels: Standard and Expedited.

The delivery SLA for each region is as follows:

When you change your Shipping settings, the changes take effect four hours after you click Save Changes. You can make changes to the shipping settings within the first hour after you click Save Changes, and the changes will all take effect at the same time. If you wait longer than an hour to make changes, then you cannot make changes to what will take effect. This latency gives you an hour to change your mind, but after an hour, your changes are "locked in" and will take effect after an additional three hours pass.

Here's an example of how this works:

• At 12 noon, you click Save Changes after changing the shipping rates. The changes take effect at 4:00 p.m.
• At 12:30 p.m., you make another change to the shipping rates. The change still will take effect at 4:00 p.m.
• At 1:00, your changes are "locked in." At this point, you can no longer make changes, and you cannot stop the shipping settings from taking effect at 4:00 p.m.
• At 1:05, you make yet another change. When you click Save Changes, then the changes will take effect at 5:05.
• At 4:00 p.m., your first set of changes takes effect.
• At 5:05 p.m., your second set of changes takes effect.

The total delivery time is the time it takes you to handle (process) the order, plus the time it takes your delivery service to get the order to customer.

Handling time + Transit time = Delivery time

1. On the Settings link, click Shipping Settings.

   The Current Shipping Rates and Settings page appears:

You use the shipping settings feature to configure your item-based shipping settings.

When you use item-based shipping, Amazon Payments charges the customer a single per-shipment charge, and then uses your shipping settings to calculate the appropriate per-pound or per-product charge for each product in the order.

For example, suppose you use a per-shipment charge of $4.49 and a per-pound charge of $0.50/lb. A customer purchases two products from you, a 100 lb. television and a 5 lb. DVD player. Amazon Payments calculates the total shipping charge to the customer as follows:

Therefore, for this shipment, Amazon calculates the shipping charges as follows:

Or, suppose you set a per-shipment charge at $3.99 and per-product charge at $0.99. A customer orders two products from you, a sapphire pendant and a diamond tiara. Amazon Payments calculates the total shipping charge to the customer as follows:

Therefore, for this shipment, we calculate the shipping charges as follows:

1. On the Settings link, click Shipping Settings.

   The Current Shipping Rates and Settings page appears.

2. Click Edit Regions and Service Levels.

   The Select Regions and Service Levels page appears.

3. Click an empty region check box to select it.
4. Click Continue.

   The Set Your Shipping Rates page appears. If you added a region with a default shipping charge (such as Expedited Continental U.S. Street), the charge is filled in for you.

5. In the shipping rate boxes, type the dollar amounts you want to charge for shipping.

   The regions you enabled for at least one service level (including PO Boxes and APO/FPO destinations) appear in the summary table. If a region does not show up in this table, you do not support shipping to that region.

6. If you want, you can change the type of charge using the per Shipment drop-down box
7. After you make the changes you want, click Continue

   The Confirm Your Settings page appears. Changes to your rates appear as bold and highlighted text.

8. Click Confirm to save your changes.

   The Shipping settings page appears, showing that you updated your shipping rates. Note that the changes will not take effect for at least four more hours; you have one hour to make changes before they are final.

You can use the Shipping settings feature to view and edit price-tier shipping settings. You can create up to ten unique sets of price tiers for each region.

How price-tier shipping works

For each price-tier you create, you must set shipping rates for the service levels in each enabled region. If you do not enable shipping service for a region, then that region will not have editable rate fields. All shipping rates must be greater than or equal to $0.00. For example, here is a Shipping Price-tier table for the Continental U.S. region. This table shows three different price-tiers, with different values for Standard or Expedited shipping:

Suppose a customer orders two products from you, a bracelet that costs $24.99 and a watch that costs $82.50, and the customer wants Expedited Shipping. Amazon Payments calculates the total shipping charge to the customer as follows:

You switch between item-based and price-tier shipping using the Shipping settings feature.

Switch to price-tier shipping

1. On the Settings link, click Shipping Settings.

   The Current Shipping Rates and Settings page appears.

2. Click Change to price-tier shipping.

   The Set Regions page appears.

3. Make any changes you want to the regions you support, and then click Continue.

   The Set Your Shipping Rates page appears.

4. To create the first new price tier, click Add another band.

   A blank row appears below the first band.

5. Add the price-tier by typing a value into the upper bound dollar value for the first band in the list.

   For example, you can type 14.99 in the first box to set the first price tier to $0.00 through $14.99.

6. Click in the Rate box, then type the rate charge.

   For example, you can type 8.00.

7. If you want to add another price tier, click Add another band again and then enter the tier upper value and the rate.

   The last tier must always use "Up" as the final value.

8. When you are done, click Continue

   The Confirm Your Settings page appears. Changes to your rates appear as bold and highlighted text.

9. Click Confirm.

   The Current Shipping Rates and Settings page appears, showing that you updated your shipping rates.

Only users with permission to use the Shipping Settings can change the shipping settings. You use the Permissions Manager to set permission levels for users on your account. There are three levels of permissions:

• View and Edit: Users with View and Edit permissions can create and modify shipping configurations.
• View Only: Users with View Only access can only view shipping configurations.
• No access: Users with No access have no access to this feature.

The primary account holder should carefully specify view and edit permissions for users so that unauthorized accounts cannot create or modify shipping terms.

You can use Shipping Settings to view and edit price-banded shipping settings. You can create up to ten unique sets of price bands for each region and service level.

To add a new rate, follow these steps:

1. On the Set Your Shipping Rates page, delete the word Up and type the upper amount for the band (such as 100.00).
2. In the Shipment Rate box, type the amount you want to charge for shipping for orders that fall into the current band.
3. You can continue to add more rate bands by deleting Up and typing a new value and rate.
4. If you need a new band, click Add more bands.
   • Your last band must always contain Up as the upper value.
   • You must enter a shipment rate for the last band.
5. When you have finished adding the rates you want, click Continue.
6. Review your changes and click Confirm.

Changes will not take effect for at least 4 hours. You have 1 hour to make changes before Amazon finalizes them.