Notification Preferences allow you to indicate how you want to receive notifications
and alerts about your seller account.
To set your
notification preferences, follow these steps:
From your seller account, select
then select Notification
On the Notifications Options
tab, review your email settings.
To update or add an email address,
click the Edit
button for each type of notification.
Update or add your email address,
select which notifications you wish to enable, and click Save.
Email delivery failure
On your seller account home page,
there is an alert box. This alert notifies you of any delivery failures with your email
notifications. Email delivery can fail because your inbox is full or your internet
service provider failed to deliver the notification.
If you receive an alert, go to
Preferences to reset your delivery preferences, and then follow up with your
Internet service provider for any technical issues.
The types of notifications available to
you depends on your selling plan. The following list contains all of the available
notification types, regardless of the selling plan you have:
notifications: Alerts you when you receive an order. You can also enable alerts for
Fulfillment by Amazon (FBA) orders and inbound shipments.
Returns and claims
notifications: Notifies you when you receive a return request for a
seller-fulfilled order or when a buyer is disputing a charge.
notifications: Confirms when a listing is created or closed.
you when a scheduled report is available. You can select four different reports: Open
listings reports, order fulfillment reports, reports of listings sold, and reports of
Make an offer
notifications: Notifies you when you receive offers.
Amazon Selling Coach
notifications: Contain a variety of recommendations. To learn
more, see Amazon Selling Coach.
notifications: Business and technical alerts on issues that can affect
your business, such as periodic tips about new features, schedule changes or outages,
notifications: For large-scale events that might affect orders or
shipments, it is important to have a reliable and accurate emergency contact number.
This phone number will not be visible to buyers and can be different from the other
phone numbers on file for your seller account.
To confirm which notification types are
available to you, go to Notification