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This article applies to selling in: United States

Error 18035

Error Message Received: This is a replacement order. Refunds on replacement order are currently not supported. Please issue a refund on the original order.

This error occurs when the Order ID you are requesting a refund for is a Replacement Order ID. Refunds cannot be issued against a replacement order, and must be issued against the original corresponding Order ID. To complete this refund, please resubmit your data using a valid Order ID.

For additional details on replacements, go to Replacements for seller-fulfilled returns.

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