This article applies to selling in: United States
Frequently Asked Questions
Below are links to FAQ related to getting paid, payments reports, and fees.
Getting paid
Use this Seller Support tool to find out why you might not have received a payment you expected:
Follow the links below to learn more about how and when we'll pay you the proceeds of your sales.
Payments reports
Follow the links below for FAQ related to payments reports.
- What is unavailable balance?
- How do I read my Payments report?
- Why do I have a negative balance?
- Why are you charging my credit card for a negative balance?
- What are "Other" transactions in my Payments report?
Fees
Follow the links below for FAQ related to fees.
Frequently Asked Questions
- When will I be paid?
- Why didn't I get paid?
- How Amazon transfers payments
- What is unavailable balance?
- How do I read my Payments report?
- Why do I have a negative balance?
- Why are you charging my credit card for a negative balance?
- What is the referral fee for each product line?
- How are referral fees calculated?
- Why is my referral fee category different from my retail site category?
Sign in to use the tool and get personalized help (desktop browser required).
Was this article helpful?
Related articles
- Frequently Asked Questions
- Tasks & tools
- Reference
- Seller Lending Program
- Funds withholding policy
Need more help?
