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This article applies to selling in: United States

Returns processing fee

The FBA returns processing fee applies to customer-returned products sold on Amazon in certain categories for which Amazon offers free return shipping. Returns processing fees are charged for each item returned in the Apparel and Shoes categories. We do not charge returns processing fees for items returned in Watches, Jewelry, Luggage, Handbags & Sunglasses.

Fee details

Time of charge When the assessment of the item’s condition is complete, which occurs after the item is returned to Amazon’s fulfillment center.
Fee structure Per unit returned. Rate based on product size tier.

Suggested articles: The following terms and help articles are helpful to review as a foundation to understand the details of how this fee is calculated.

Customer experience for products Fulfilled by Amazon

FBA lost and damaged inventory reimbursement policy

Values used to calculate fee

Product size tier Product size tiers are measurement categories based on the unit weight, product dimensions, and dimensional weight of a packaged item. Learn how to determine your product-size tier, or use the Monthly Storage Fees report to see the size tier information for products you have previously stored in FBA.
Shipping weight Shipping weight is the rounded item weight used to determine fees. The shipping weight is calculated based on the item’s unit weight or dimensional weight. Learn how to determine your product's shipping weight.

Rate cards

Use the size tier of your product to determine which rate card applies.

Size tier Shipping weight Returns processing fee
Small standard 6 oz or less $2.12
6+ to 12 oz $2.23
12+ to 16 oz $2.32
Large standard 6 oz or less $2.40
6+ to 12 oz $2.76
12+ to 16 oz $2.85
1+ to 2 lb $2.96
2+ to 3 lb $3.41
3+ lb to 20 lb $3.41 + $0.20/lb above first 3 lb
Oversize Small $4.19 + $0.20/lb above first 2 lb
Medium $10.57 + $0.25/lb above first 2 lb
Large $43.70 + $0.25/lb above first 90 lb
Special $75.08 + $0.25/lb above first 90 lb

Fee example

The example is a t-shirt with an outbound shipping weight of 6.1 ounces. If the customer decides to return this item, you will be charged a returns processing fee of $2.23.

Small standard-size (apparel, 6+ oz to 12 oz)


Dimensions: 8.5 x 4.8 x 1 inches

Unit weight: 6.08 oz

Shipping weight: 6.1 oz

Returns processing fee $2.23
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