If you list products on our store, you must comply with all federal, state, and local laws and our policies applicable to those products and product listings, including this policy.
Carriages and strollers covered by this policy
Carriages
A carriage is a wheeled vehicle used for the transport of one or more infants, generally in a lying-down position. Carriages are propelled by a person pushing or pulling the handle attached to the carriage. A carriage may be capable of being folded for storage.
Strollers
A stroller is a wheeled vehicle used for the transport of one or more children, generally between the ages of infancy to thirty-six months, in an upright or semi-reclined position. Strollers are propelled by a person pushing or pulling the handle attached to the stroller. A stroller is generally capable of being folded for storage.
Our policy for carriages and strollers
Amazon requires that all carriages and strollers have been tested to and comply with the specific regulation and standard requirements listed below:
Product |
Regulation/Standard requirements |
Carriages and strollers |
All of the following:
-
CPSIA (Lead, Phthalates); and
-
16 CFR Part 1130 (Requirements for Consumer Registration of Durable Infant and Toddler Products); and
-
CPSA Section 14(a)(5) (Tracking Label); and
Any one of the following:
-
ASTM F833-21 (Standard Consumer Safety Performance Specification for Carriages and Strollers); or
-
16 CFR Part 1227 (Safety Standard for Carriages and Strollers)
|
Required information
We may request this information from you at any time, so we recommend that you have it easily accessible:
-
Your company name (if applicable) and seller ID
-
Your contact information: email address and phone number
-
A list of all carriages and strollers that you offer on our store
-
Images of the product and product packaging, as applicable, for all carriages and strollers that you offer on our store. Images must include all sides of the product and product packaging.
-
Product images or test report as evidence of compliance with registration card requirement (16 CFR Part 1130)
-
Product images or test report as evidence of compliance with mandatory tracking label requirements (CPSA Section 14(a)(5))
-
Product images or test report as evidence of compliance with warning and hazard label requirements (ASTM F833-21 Sec. 8 or 16 CFR Part 1227), as applicable
-
Any product instructions and manuals for all carriages and strollers that you offer on our store
-
A Children’s Product Certificate (CPC) for all carriages and strollers, subject to this policy, that you offer on our store
-
Test reports from a CPSC-accepted lab confirming that each product was tested and meets the regulations and standards listed above
Compliance services
If you need help getting compliance certifications, testing, and audits, use our service provider network.
How to submit information
If you receive a request from us for compliance documents, complete the following steps to submit the requested information:
-
In Seller Central, select the Performance tab and choose Account Health.
-
Under Manage your compliance in the bottom right corner, click Product Compliance Requests.
-
To add compliance or appeal for a single product, click Add/Appeal Compliance. To add compliance or appeal for multiple products, select each product on the left hand side of the product and click Action Selected Products at the top of the product requirement table to make a selection about how you would like to submit documents and information.
-
Provide compliance documents and information in the Provide Documents section, or provide appeal information and documents in the Appeal Request section.
-
Click Submit for Approval to send your submission for review by Amazon.
Note: Test reports must contain images of the tested products that are sufficient to demonstrate that the product tested is the same as the product listed on the detail page.
Policy violations
If you do not provide the required information by the applicable deadline, we may take the following actions:
-
Remove the relevant product listings
-
Suspend your ability to add new products, listing privileges, or both
-
Withhold any payments due to you
We reserve the right to take any further actions that may be necessary in our sole discretion.
Additional resources
Disclaimer: The information provided on this page does not, and is not intended to, constitute legal advice. All information, content, and materials available on this site are for general informational purposes only.