This article applies to selling in: United States

How does a buyer ask a seller a question?

Buyers use a Web form instead of e-mail to initially contact the seller. Amazon will forward the message, along with the buyer's anonymised e-mail address, to the seller, who can then reply to the e-mail. Buyers can respond to subsequent correspondence by e-mail.

Sign in to use the tool and get personalized help (desktop browser required). Sign in


Reach Hundreds of Millions of Customers

Start Selling On Amazon


© 1999-2020, Amazon.com, Inc. or its affiliates