Refer to the company website for OnTrac Terms and Conditions
OnTrac shipping instructions:
OnTrac automatically schedules a pickup for your package for the current day or the next working day depending on what time you purchased your label. The shipper is responsible for coordinating with OnTrac to ensure the pickup happens on the expected day and time.
Call 800-334-5000 for details on your pickup. Please allow 30 minutes from time of purchase.