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This article applies to selling in: United States

Buy shipping from India to US fulfillment centers

You can use Seller Central Integrated Global Shipping Program to send your Fulfillment by Amazon (FBA) inventory from India to fulfillment centers in the United States. The program enables you to commercially ship your FBA shipments in a cost effective manner. Once the carrier participating in this program picks up your shipment, they will handle shipping from customs clearances to delivery to an Amazon FC. (Door step pickup and Drop off at carrier facility in India available).

Below is a more detailed list of features this solution offers:

  • Integrated in Seller Central

    You can book shipments, enter customs information, schedule pickup by the carrier and pay logistics freight charges directly in Seller Central while creating your FBA shipment.

  • Amazon Facilitated Shipping

    You don’t need to create a separate account with the carrier or do any credit checks in order to use this program. You just need to have your KYC and shipment documentation ready at the time of pickup.

  • Commercially cleared

    The shipments with this solution will be commercially cleared with the carrier taking care of both origin and destinations custom clearance.

  • Amazon negotiated rates & seamless payments

    You can rely on Amazon negotiated rates along with seamless Seller Central integrated payments.

  • Door-to-door pickup and delivery

    Once you schedule pickup from your location, the carrier will come to your door for pickup and will take ownership for delivery to Amazon US warehouse.

  • End-to-end tracking

    You can track status of your FBA shipment within Seller Central.

  • Express shipping solution

    This program offers an express shipping solution. The average delivery time will be 7-8 calendar days.

  • Support Resources

    You can escalate issues to your Amazon account manager or our support email at global-fba-azn@amazon.com and we will help coordinate with the carrier to resolve your issues.

How to buy shipping

You can buy shipping by using the existing FBA workflow for sending your shipments to Amazon FCs. The shipping options available to you will be based on the Ship from location you provide. Book an FBA shipment with a participating carrier in 8 simple steps.

  1. To create an FBA shipment, select ‘Manage Inventory’ from the Inventory drop-down menu in Seller Central. Select each item that you want to ship, and then select ‘Send/replenish inventory’ from the ‘Action on selected’ drop-down menu.
  2. On the ‘Send/replenish inventory’ page, select ‘Create a new shipping plan’ or ‘Add to an existing shipping plan’.
    • To create a new plan, use the shipment creation workflow (visit Send/replenish inventory to Amazon to learn more).
    • To add your items to an existing plan, select the plan from the Add to shipping plan drop-down list.
  3. After creating a FBA shipment on Seller Central US, in the ‘Prepare Shipment’ page, you will see the available carrier options in the carrier section after choosing ‘Small Parcel Delivery’ in type of shipment, in the FBA shipment creation workflow. Refer to the image below:
  4. Follow the current FBA shipment workflow of shipment packing, and entering box weights in lbs. and dimensions in inches. For multiple boxes, it is mandatory to enter box weights and dimensions for each box in the shipment. Refer to the image below:
  5. After confirming the boxes and their dimensions, you have to enter the information required for customs clearance listed below:
    • Description of the commodity: Full description of the commodity along with intended use (For example: Thermometers for non-clinical use, Shampoo for washing hair, Face moisturizer for facial cleansing). Please be as precise as possible in your descriptions to avoid issues during customs clearance.
    • Declared value: Value of the product based on which customs duty and taxes are charged.
    • GST number: Your GST number
    • CSB selection (CSB V/IPHV - high value commodity): Generally, if the declared value of shipment is < INR 5 lakhs, you can select CSB V for faster customs clearance. IPHV entails formal clearance which is generally for shipments with declared value > INR 5 lakhs or products that require certifications (For example: FDA)
    • Invoice type: GST/Non-GST
    • Terms of Invoice selection: DDU - Delivery duty unpaid as the carrier will collect any customs duty paid from Amazon at the destination and Amazon will charge your seller account once Amazon receives the carrier invoice.
    • If the carrier is FedEx:
      • Against bond or UT selection: Custom Bond/Letter of Undertaking, whichever is applicable. The shipment can enter the US on FedEx’s bond, if all of the three points below are met. In other cases, you will need to provide a customs bond or letter of undertaking at the time of pick up.
        1. The commodities are not regulated by a US Government agency (FDA, EPA, FWS, DOT, etc.)
        2. The commodities are not subject to anti-dumping/countervailing duties
        3. The value of the shipment is less than $500,000
    • E-Com shipment selection: E-Com
    • MEIS/Non-MEIS: This signifies if you want to avail benefits for the shipment under the MEIS scheme of Government of India. Refer to this link to know more on MEIS scheme.
    • GST Paid: Value of GST paid (if any)
    • Invoice Date: The date mentioned on the invoice, in the format DD/MM/YY
    • Invoice Number: The number of the invoice
  6. After confirming the customs information, you can choose the pickup date and slot for the carrier to pick up the shipment, and enter the pickup address. If you choose drop off, you will see the carrier’s contact details to coordinate for the drop off. Upon clicking calculate, you will see the shipping charges estimate (this does not include customs duty charged by US customs) for the shipment based on the box dimensions and weight. You have to agree to the carrier’s Terms and Conditions and accept the charges by clicking on ‘Accept Charges’. After accepting charges, you have 24 hours to cancel the pickup/drop off slot for the shipment by clicking ‘Void charges’. Upon canceling, you won’t be charged. Post the 24-hour time period, you will not be able to cancel the pickup/drop off slot and you will be charged for the estimated amount from your Seller Central account.

    Pickup date selection

    Pickup booked + Charges shown

    Drop off + Charges shown + Option to void charges

  7. Upon accepting charges, you can download the print box labels, and relevant carrier labels that have to be handed over to the carrier at pickup/drop-off.

  8. After printing the box labels, click on complete shipment. This will send a notification to the carrier for pickup slot confirmation, and you will be able to track the shipment on Seller Central.

Note: See answers to frequently asked questions (FAQs) about Buy shipping from India to US Fulfillment Centers.

Suggested document formats/document samples:

FedEx specific:

Other generic documents:

FedEx Compliance:

Shipments destined to fulfillment centers which do not serve as the Importer of Record (IOR) will require the following documentation criteria for accurate and effective clearance:

  • Clear and accurate description(s) of all article(s) being imported.
  • Correct value for all article(s) being imported. If the articles are being sold, the value indicated should be the price paid or payable.
  • ALL shipments regardless of value require a fully completed and accurate commercial invoice or a pro forma invoice if the items are not sold. The following information is required on the invoice:
    • Shipper/Manufacturer
    • Ultimate Consignee – Sold-to party and/or recipient of the goods
    • Detailed description – Vague descriptions are not acceptable. A detailed description of the product should be noted on the invoice
    • Value and Currency – Accurate value of the goods along with currency
    • Country of Origin – Country where the goods were grown, produced or finally manufactured
    • HS code to be clearly mentioned for all commodities
    • Must be in English
    • Additional charges/discounts should be noted
    • Sold-to Party should also be noted on the invoice

To apply for a bond:

  1. Contact FTN at Ftn_bond@ftn.fedex.com to get a power of attorney (POA) form
  2. Submit the POA to FTN so it can prepare and process the bond request
  3. Agree to the bond fee: a minimum $60 for a single transaction bond (STB) or $500 annually for a continuous bond (CB)
  4. Get the approved bond through the FTN bond team

General regulatory questions on US import or export issues prior to shipping can be directed to the Regulatory Consulting Group (RCG) at rcg@fedex.com

If a fulfillment center shipment is subject to PGA clearance requirements — Food and Drug Administration (FDA) commodity and Fish and Wildlife Services (FWS) commodity — and the PGA clearance necessitates a US presence, additional restrictions apply.

Dangerous goods

Dangerous goods (hazardous materials) may not be sent using Global Shipping Program. To ensure safe transportation, dangerous goods must comply with all applicable regulations. To learn more, visit FBA Dangerous Goods program.

FedEx International Economy

Transit time US: 7-8 calendar days
Restrictions
  • No dangerous goods, batteries, or other prohibited items. See the FedEx terms and conditions for a list of prohibited items.
  • Leave packages unsealed so FedEx couriers can inspect them at pickup or drop-off.
  • Maximum weight per package is 68 kg (150 lb).
  • Maximum package size is 274 cm (108 inches) in length, 330 cm (130 inches) in length plus girth.
  • Seller should also adhere to Amazon packaging guidelines while making the shipment
Customs and duties

FedEx will provide customs clearance services at origin and destination. Sellers will act as exporter of record and foreign importer of record (in case of formal clearance, for invoices with a value of more than $500,000)*

* Not applicable to specific products. Refer to the FAQ ‘Who would be the Importer on Record (IOR) for my shipment?’ for more details.

Customer and claims support

International services: 1800 22 6161 / 1800 209 6161

Domestic services: 1800 419 4343

Collection options
  • FedEx pickup within the coverage area
  • Drop-off at designated FedEx locations
Collection frequency Monday to Saturday
Pick-up process


  1. Select a pickup day and time when scheduling a shipment.
  2. A FedEx courier will arrive at your pickup address.
  3. Provide proof of identity and proof of address at pickup.
    • Proof of identity (any one)
      • Certificate of incorporation
      • Memorandum and articles of association
      • Company’s PAN card
    • Proof of address (any one)
      • Landline or mobile phone bills for the past three months, in the name of the company
      • Certificate of incorporation
      • Copy of PAN required with signed know your customer (KYC) form
      • Copy of IEC required for international account along with signed KYC form
      • Copy of TAN required with signed KYC form
      • Form 32 or online verification of the director and photo ID if the director signs the FSC.

    All documents to be self-attested by director or authorized signatory.

  4. Make sure the following documents are ready at the time of pickup:
    • Commercial invoice
    • Packing list
    • Shipper’s letter of instruction
    • IEC and KYC documents
    • Certificate of origin (if required)
    • Toxic Substance Control Act (TASA) certificate for US destination shipments
    • Any other related clearance documents specific to the products being shipped.
  5. FedEx will validate the shipping paperwork, import-export license, and shipper’s identity.
  6. FedEx will perform an open box inspection
  7. Sign off on the shipment weight at pickup. Once you have signed off, FedEx will perform a pickup scan.

FedEx reserves the right to refuse pickup and cancel the order for any reason deemed necessary, including:

  • Outer packaging is damaged.
  • Dangerous goods, items with batteries, or prohibited items are found.
  • Shipping documentation is incomplete or noncompliant.
  • AWB is noncompliant (all AWBs must be printed on A4 paper).
  • Shipper is identified as a freight reseller or cargo agent.
  • Pickup requests or changes were not made through Amazon Seller Central. Pickup requests and changes through FedEx Support will not be honored.

You will have 24 hours to cancel the pickup through Seller Central. If you want to cancel after that, contact global-fba-azn@amazon.com

Drop-off process


  1. Select drop-off when scheduling a shipment.
  2. Call the dedicated FedEx customer support line at 1800 22 6161 / 1800 209 6161 (toll free) to verify drop-off availability and scheduling. Provide the program name “AMZN-PCP.”
  3. Have the following information ready:
    • Desired drop-off date and time
    • Destination country and postal code
    • Clearance type and clearance gateway (formal type)
    • Total number of packages
    • Weight
    • Seller’s contact name, email address, and phone number
    • Amazon transaction ID
    • AWB number
    • Drop-off station address
  4. FedEx customer support will confirm the drop-off location.
  5. At drop-off, provide proof of identity and proof of address.
    • Proof of identity (any one)
      • Certificate of incorporation
      • Memorandum and articles of association
      • Company’s PAN card
    • Proof of address (any one)
      • Landline or mobile phone bills for the past three months, in the name of the company
      • Certificate of incorporation
      • Copy of PAN required with signed KYC form
      • Copy of IEC required for international account along with signed KYC form
      • Copy of TAN required with signed KYC form
      • All documents to be self-attested by director or authorized signatory
      • Form 32 or online verification of the director and photo ID if the director signs the FSC.
      All documents to be self-attested by director or authorized signatory.
  6. Make sure the following documents are ready at the time of drop-off:
    • Commercial invoice
    • Packing list
    • Shipper’s letter of instruction
    • IEC and KYC documents
    • Certificate of origin (If required)
    • Toxic Substance Control Act (TASA) certificate for US destination shipments
    • Any other related documents specific to the products being shipped

Importing to US fulfillment centers

Shipments destined for US fulfillment centers that do not serve as the importer of record (IOR) will require the following documentation for accurate and effective clearance:

  • Clear and accurate descriptions of all items being imported.
  • Correct values for all items being imported. If the items are being sold, the value indicated should be the price paid or payable.
  • All shipments, regardless of value, require a complete and accurate commercial invoice — or a pro forma invoice if the items are not sold.

Before shipping your items to US fulfillment centers that do not serve as the IOR, you may have to arrange your own bond. FedEx Trade Networks (FTN) can help you procure a bond. This bond is required of foreign shippers if either of the following scenarios applies:

  • The total value of all the goods in the shipment is more than $2,500.
  • The goods in the shipment are subject to US partner government agency (PGA) inspection and clearance.

To apply for a bond:

  1. Contact FTN at Ftn_bond@ftn.fedex.com to get a power of attorney (POA) form.
  2. Submit the POA to FTN so it can prepare and process the bond request.
  3. Agree to the bond fee: a minimum $60 for a single transaction bond (STB) or $500 annually for a continuous bond (CB).
  4. Get the approved bond through the FTN bond team.

General regulatory questions on US import or export issues prior to shipping can be directed to the Regulatory Consulting Group (RCG) at rcg@fedex.com

If a fulfillment center shipment is subject to PGA clearance requirements — Food and Drug Administration (FDA) commodity and Fish and Wildlife Services (FWS) commodity — and the PGA clearance necessitates a US presence, additional restrictions apply. Amazon Service Provider Stelcore can provide IOR services for PGA commodities.

Below is a non-inclusive list of examples of commodities that are subject to PGA clearance requirements and require a US sold-to party, other than the fulfillment center, to be on the shipping documentation for the items to enter the US.

  • Sunglasses
  • Eyeglasses
  • Bird feathers
  • Goods of reptilian leather
  • Laser levels
  • Toy laser products
  • Contact lenses
  • CD/DVD drives
  • Eyewear frames
  • Food
  • Pharmaceuticals
  • Biologics
  • Microwaves
  • Dietary supplements
  • Glow sticks
  • Essential oils
  • Reagents kit
  • Medical devices
Terms and conditions FedEx International Economy terms and conditions

Buy shipping from India to US fulfillment centers


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